Member Support Adviser

Member Support Adviser

Full-Time 41864 - 41864 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide support and guidance to teachers on employment matters via phone and email.
  • Company: Join the leading Trade Union for teachers in the UK, NASUWT.
  • Benefits: Enjoy a competitive salary, generous leave, and a Defined Benefit Pension Scheme.
  • Other info: Hybrid working model with a commitment to equality, diversity, and inclusion.
  • Why this job: Make a real difference in teachers' lives while working in a supportive environment.
  • Qualifications: Knowledge of employment law and excellent member care skills required.

The predicted salary is between 41864 - 41864 £ per year.

The NASUWT is the leading Trade Union representing the interests of teachers and school leaders throughout the UK working across the maintained sector and in academies and independent schools.

All NASUWT employees enjoy outstanding terms and conditions of employment, including a Defined Benefit Pension Scheme and 50 days leave (including closure days and public holidays).

All Nasuwt employees receive an excellent benefits package: Member Support Advisor £41,864 per annum rising to £47,656 per annum 35 hours per week working Monday - Friday Based in Rednal, Birmingham Hybrid working We have an opportunity for a Member Support Advisor to join our Member Support Services Team.

You will provide support to the team and work flexibly on a rota working between the hours 8.00am 6.30pm, according to the needs of the service.

This role will provide advice, information and guidance to teachers on a wide range of matters relating to their employment and membership of the union, through a busy telephone advice line and via email.

Knowledge of employment law or teachers terms and conditions is essential, together with a commitment to the values and ethos of Trade Unions, outstanding member care skills, and experience of providing telephone advice and guidance within a legal or employment context.

The NASUWT is committed to equality, diversity and inclusion.

We welcome applications from candid...

Member Support Adviser employer: NASUWT

NASUWT in Birmingham is an exceptional employer that prioritises the growth and development of its employees through a robust Learning & Organisational Development strategy. With a strong commitment to inclusivity and employee engagement, the organisation offers a competitive salary, hybrid working arrangements, and an impressive 50 days' leave, making it an attractive place for professionals seeking meaningful and rewarding careers.

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Contact Details:

NASUWT Recruitment Team

We think you need these skills to ace Member Support Adviser

Knowledge of Employment Law
Understanding of Teachers' Terms and Conditions
Member Care Skills
Telephone Advice Experience
Guidance Provision in Legal Context
Communication Skills
Flexibility