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- Tasks: Own and close renewals for small to mid-sized enterprise customers across EMEA.
- Company: Join Nasuni, a leader in unified data platforms and innovative cloud solutions.
- Benefits: Flexible work with 3 days onsite, competitive salary, and growth opportunities.
- Why this job: Build strong relationships and drive impactful commercial outcomes in a dynamic environment.
- Qualifications: Bachelor’s degree and 3-6 years in SaaS customer success or renewals.
- Other info: Collaborative culture focused on innovation and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Location: Paddington: 3 Days onsite, 2 days remote.
About Nasuni
Nasuni delivers a unified data platform for enterprises facing an explosion of unstructured data, combining storage and data services into a single hybrid cloud solution. Nasuni’s approach enables business resiliency and better data management, while providing solutions that drive IT efficiency. Its best-in-class solution also eliminates the need for additional cybersecurity measures or separate backup and disaster recovery. The Nasuni File Data Platform replaces the friction associated with legacy infrastructure with optimized infrastructure flow, supporting modern enterprise expectations for data analytics and business insights. Nasuni helps businesses transform data from an obstacle into an opportunity. Guided by our leadership principles—Unify to Win, Innovate to Lead, and Level Up to Scale—Nasuni is creating the foundation for how modern businesses store, use, and unlock the value of their data in the age of AI.
Summary Of Role
The Renewals Specialist (EMEA) owns the renewal cycle for a portfolio of small and mid-sized enterprise customers across the region. This is a high-visibility, customer-facing role ideal for someone who enjoys building strong relationships and driving commercial outcomes. Pay mix is 70/30, with clear targets for renewal performance.
Primary Responsibilities
- Own and close all renewals within your book of business, ensuring timely execution and accurate forecasting.
- Manage the full renewal cycle: outreach, discovery, proposal, negotiation, and close.
- Drive pricing outcomes that support uplift, multi-year conversions, and long-term retention.
- Generate accurate quotes and contracts using Salesforce and Salesforce CPQ with minimal oversight.
- Partner with Sales to flag expansion opportunities and support upsell motions when appropriate.
- Maintain rigorous renewal hygiene, pipeline accuracy, cadences, follow-ups, and data integrity.
- Help refine renewal playbooks, messaging, and automated workflows for EMEA scale.
Other Duties
- Support customer communications and engagement initiatives.
- Participate in the creation and refinement of customer success playbooks and tools.
- Contribute to internal knowledge sharing and continuous improvement within the CS function.
Qualifications
- Bachelor’s degree or equivalent experience.
- 3–6 years of experience in SaaS customer success, renewals.
Senior Renewal Specialist EMEA in London employer: Nasuni
Contact Detail:
Nasuni Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Renewal Specialist EMEA in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Nasuni on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding Nasuni’s products inside out. Dive into their data platform and think about how your skills can help drive customer success and renewals. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! Be ready to discuss your past experiences in renewals and how you’ve built strong relationships with clients. Use specific examples that highlight your ability to drive commercial outcomes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Nasuni.
We think you need these skills to ace Senior Renewal Specialist EMEA in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Renewal Specialist. Highlight your experience in SaaS customer success and renewals, and don’t forget to mention any specific achievements that align with the responsibilities listed in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for building relationships and driving commercial outcomes. Mention how you embody Nasuni’s leadership principles and how you can contribute to their mission.
Showcase Your Skills: In your application, be sure to highlight your skills in managing the renewal cycle, using Salesforce, and driving pricing outcomes. These are key aspects of the role, so make them stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Nasuni
✨Know Your Stuff
Make sure you understand Nasuni's products and how they fit into the market. Familiarise yourself with their unified data platform and how it helps businesses manage unstructured data. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Relationship Skills
As a Senior Renewal Specialist, building strong relationships is key. Prepare examples of how you've successfully managed customer relationships in the past. Think about times when you turned a challenging situation into a positive outcome—this will highlight your ability to drive commercial results.
✨Master the Renewal Cycle
Brush up on the renewal cycle process, from outreach to closing deals. Be ready to discuss your experience with Salesforce and how you've used it to manage renewals effectively. Highlight any specific strategies you've employed to ensure timely execution and accurate forecasting.
✨Be Ready to Collaborate
Collaboration with sales and other teams is crucial for this role. Prepare to discuss how you've partnered with colleagues in the past to identify upsell opportunities or improve processes. Showing that you're a team player will resonate well with the interviewers.