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- Tasks: Develop and optimise ServiceNow applications to meet business needs and enhance user experience.
- Company: Join Nasstar, a forward-thinking tech company with a focus on innovation and collaboration.
- Benefits: Enjoy 25 days holiday, flexible remote work, and top-notch tech resources.
- Why this job: Make a real impact by working on mission-critical applications in a dynamic environment.
- Qualifications: 3+ years of ServiceNow experience and strong problem-solving skills required.
- Other info: Great career progression opportunities and a supportive team culture.
The predicted salary is between 36000 - 60000 £ per year.
The ServiceNow Senior Developer is responsible for the ongoing development and administration of Nasstar’s ServiceNow enterprise application. The Senior Developer will ensure that functionality aligns with business objectives, delivers value to both internal and external stakeholders, and remains scalable, secure, and efficient. The position requires expertise in developing ServiceNow across the CSM, ITSM, SPM, and ITOM stack. ServiceNow is a mission‑critical application, scalable, and secure, enabling collaboration across departments and supporting key organizational goals. The Developer will contribute to regular sprints, ensure good governance, best practice and alignment of all development to good technical architecture. The Senior Developer will also support releases and regular maintenance. The Senior Developer will report into the Head of ServiceNow Enterprise Applications.
Key Responsibilities
- Support the configuration, customisation, and optimisation of ServiceNow (CSM, ITSM, SMP, ITOM, AI Assist).
- Work on regular development Sprints delivering best practice functionality whilst avoiding unnecessary customisation and reduced technical debt.
- Ensure development is compliant with regulations (e.g., GDPR) and meets performance benchmarks.
- Support platform upgrades, version control, and feature adoption in collaboration with architects and developers.
- Contribute to the creation and planning of sprints, working closely with the wider team.
- Provide governance and acceptance criteria for user stories and enhancements.
- Ensure the quality of development is of the highest standard.
- Support API and integration requirements.
- Support the adoption of AI assist and further AI initiatives, aligning with the wider business AI Innovation group.
Team Contribution
- Work closely with the development team and Head of ServiceNow.
- Contribute to the wider team of Architects, Senior Developers, and Administrators responsible for the platform.
- Work closely with the wider IT, Business Systems and Data teams.
Stakeholder Collaboration
- Engage with wider Business and team leaders to gather requirements and ensure the platform meets their evolving needs.
- Contribute on external-facing innovations (e.g., customer portals).
- Support the User Forum and wider ServiceNow champions across the business.
Skills, Knowledge and Expertise
- ServiceNow CSA (certified system administrator).
- ITIL experience.
- Troubleshooting and analytical skills.
- Ability to work independently, with some guidance, and as part of a team.
- 3+ years of ServiceNow experience.
- Excellent problem-solving skills and attention to detail.
- Effective communication skills to build internal and external relationships.
- Adept at communicating with various technical and non-technical people.
- Experience in Agile methodologies; Certified Agile Practitioner an advantage.
Benefits
- 25 days’ holiday (excluding bank holidays) + Your Birthday Off.
- Flexible working – it’s important to maintain a work/life balance, as such, we will consider any written request for flexible working.
- Virtual working – we practice what we preach and empower our people to work remotely.
- Top tech – Leading services and solutions aren’t just for our clients; we supply best‑of‑breed software and hardware for all our staff too.
- 4x annual salary life assurance.
- Health cash plan.
- Retail discounts and other perks from major brands.
ServiceNow Senior Developer employer: Nasstar
Contact Detail:
Nasstar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Senior Developer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your ServiceNow projects and achievements. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to ServiceNow development. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace ServiceNow Senior Developer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Senior Developer role. Highlight your experience with CSM, ITSM, SPM, and ITOM stacks, and don’t forget to showcase your problem-solving skills and Agile experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Nasstar. Mention specific projects or achievements that align with the responsibilities listed in the job description.
Showcase Your Technical Skills: We want to see your technical prowess! Include any relevant certifications, like ServiceNow CSA, and detail your experience with platform upgrades and API integrations. This will help us understand your expertise better.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at Nasstar
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge, especially around CSM, ITSM, SPM, and ITOM. Be ready to discuss how you've used these modules in past projects and how they align with business objectives.
✨Showcase Your Agile Experience
Since the role involves working in sprints, highlight your experience with Agile methodologies. Share specific examples of how you've contributed to sprint planning and execution, and how you’ve collaborated with teams to deliver best practices.
✨Prepare for Technical Questions
Expect to face technical questions that test your troubleshooting and analytical skills. Brush up on common issues and solutions within ServiceNow, and be prepared to demonstrate your problem-solving approach during the interview.
✨Engage with Stakeholders
Be ready to discuss how you’ve engaged with stakeholders in previous roles. Share examples of how you gathered requirements and ensured that the platform met evolving needs, as this will show your ability to collaborate effectively across departments.
