IT Solutions Architect (Fully Remote) (Permanent)

Location: Home-based with travel to customer sites when required.

Job Type: Permanent.

The successful candidate will join Nasstar’s Presales team and be responsible for the scoping and creation of technical presales solutions and documentation and for supporting the sales community in client engagements.

The role requires a confident, experienced, and self-motivated individual who is able to work with minimal supervision and who is comfortable working with a broad range of clients at all organisational levels in both technical and business discussions.

Central to the role will be the creation and review of compelling solution-based proposals, demonstrations, RFI/RFPs, implementation strategies, designs and Statements of Work documents. The role will also involve liaison with other Nasstar teams including Sales (the primary interaction), Bid Management, Product & Propositions, Technical Delivery, Project Management and Support & Managed Service teams. The successful candidate will also need to be flexible in relation to working from home and business travel.

The successful candidate will have the experience and confidence to advise clients in relation to Wide Area and Local Area Networking technologies with a particular focus on secure networking concepts such as SD-WAN, SD-Branch and SASE type architectures to include the provision of services such as ZTNA, CASB & FWAAS, SWG.

The Customer Solutions Architect operates in a Presales capacity, engaging at a senior level to define and own the customers technology strategy. They will manage the technical components of the sales process for a given customer and will be required to scope, solution and create customer facing commercial artefacts for engagements.

In depth Fortinet & Cisco/Meraki Presales Solutions Architecture experience, specifically relating to SD-WAN & SASE / Secure Networking.

Lead the creation of a response on an opportunity or customer basis, including creating and formatting the content, ensuring the quality of the response, and ensuring timely delivery, covering all aspects including:

• Project definition

Provide support for cross business unit opportunities. Ability to engage and deliver on multiple projects concurrently. Recognised IT certifications from networking technology vendors including Fortinet and Cisco. Extensive IT/Telecoms technical experience. Recent experience of working in a Pre-Sales capacity designing complex Enterprise Networking solutions across Security, WAN, LAN.

IP Networking • Public Cloud network connectivity (ExpressRoute, Direct Connect). Demonstratable experience in large network transformation engagements and connecting enterprise networks to Public Cloud vendors like Microsoft and AWS. Experience or understanding of working with Managed Network Services.

In addition to a competitive salary, supportive teams, and a real opportunity to progress in your career with a forward-thinking organisation, our benefits package includes:

• ~25 days’ holiday (excluding bank holidays) + Your Birthday Off
• ~ Flexible working – it’s important to maintain a work/life balance, as such, we will consider any written request for flexible working
• ~ Virtual working – we practice what we preach and empower our people to work remotely
• ~ we supply best-of-breed software and hardware for all our staff too
• ~4x annual salary life assurance
• ~ Health cash plan
• ~ Retail discounts and other perks from major brands

With so many diverse roles across the company, an excellent Apprenticeship scheme, and several training and development programmes available, the opportunities for growth are endless.

Our ultimate goal is to create an environment where diversity is not only welcomed but celebrated, where every employee feels a sense of belonging, and where our collective differences drive our collective success. By embracing diversity, practicing inclusion, and striving for equity, we aim to be a leader in our industry and a model for organizations worldwide.