At a Glance
- Tasks: Lead and grow the AI Business Solutions Practice, driving profitability and innovation.
- Company: Join a forward-thinking tech company with a focus on AI and productivity solutions.
- Benefits: Competitive salary, flexible working, 25 days holiday, and top tech provisions.
- Other info: Great career progression opportunities and a supportive team culture.
- Why this job: Make a real impact in AI while developing your leadership skills in a dynamic environment.
- Qualifications: Extensive IT services experience and strong leadership skills required.
The predicted salary is between 80000 - 100000 £ per year.
Practice Director - AI Business Solutions
The Practice Director - AI Business Solutions is a senior leadership role with full accountability for the growth, profitability, and long-term success of the AI Business Solutions Practice Group of services. This Practice Area comprises AI Adoption & Automation (Copilot), Secure Productivity, and Converged Communications, and the role exists to operate this combined portfolio as a single, high‑performing Practice Group within the Nasstar Microsoft Business Division.
Acting as the general manager and owner of the Practice Group, the Practice Director holds end‑to‑end P&L responsibility and is accountable for building a profitable, scalable business. This includes setting the commercial strategy, shaping and continuously evolving the service portfolio, driving pipeline development, and ensuring that delivery quality and customer outcomes translate into sustained financial performance.
Core Purpose
The core purpose of the role is to own and grow the business: to monitor and accelerate pipeline development, enable sellers and marketing with compelling, outcome‑led propositions, and ensure that offerings across AI adoption, productivity, and communications remain commercially relevant and differentiated.
Key Performance Areas
- Growth & Financial Targets Achieved
- Consistently meets or exceeds combined revenue, margin, and pipeline targets.
- Strong partnership with Sales leadership to support pipeline development, opportunity shaping, and deal progression.
- Maintains a healthy, forward‑looking pipeline with high conversion rates across project engagements and recurring services.
- Excellence in Delivery & Client Satisfaction
- Projects and managed services delivered on time, within budget, and to high‑quality standards.
- Results in excellent customer feedback, repeat business, and positive references.
- Minimal and well‑managed quality issues or escalations.
- Integrated & High‑Performing Practice
- All three solution areas operate in a unified, synergistic way.
- Portfolio is coherent and compelling, reinforcing a shared value proposition focused on business outcomes, productivity, and adoption.
- Empowered Leadership & Capability Development
- Practice Leads and their teams are high‑performing, engaged, and continuously developing.
- Strong leadership bench, clear accountability, capability growth, and succession across all domains.
Commercial Performance & P&L Accountability
Own overall P&L responsibility for the Practice Area.
Set and monitor revenue, margin, and pipeline targets.
Work closely with Sales leadership and sellers to drive pipeline growth, shape opportunities, and support strategic deals.
Ensure predictable performance through disciplined commercial management.
Go‑to‑Market Alignment & Partnership Management
Define and maintain a consistent go‑to‑market narrative across the Practice Area.
Enable Sales and Marketing with outcome‑led propositions.
Own senior engagement with Microsoft and relevant partners to ensure alignment, programme leverage, and effective joint execution.
Practice Strategy & Portfolio Leadership
Set the strategic direction and continuously evolve the service portfolio across AI adoption, productivity, and communications.
Ensure offerings remain commercially relevant, differentiated, and aligned to customer demand and market change.
Delivery Oversight & Service Integration
Accountable for delivery quality and customer outcomes across all projects and managed services.
Work closely with delivery and operations leadership to maintain standards, manage escalations, and embed continuous improvement.
People Leadership & Capability Development
Lead, coach, and develop the three Practice Leads.
Build a high‑performance culture, address capability gaps, sponsor training and recruitment, and ensure succession planning across the Practice Area.
Qualifications
- Extensive experience in IT services/consulting, including senior leadership of a practice or service line (e.g., Head of Practice, Practice Lead, Service Line Director).
- P&L responsibility or significant revenue/target ownership in current role.
- Deep understanding of Microsoft’s Cloud, Data/AI, or Modern Workplace solutions; experience shaping go‑to‑market strategies and service offerings.
- Proven ability to drive sales pipeline in partnership with sales teams and oversee delivery quality.
- Strong leadership track record; managing teams and developing talent.
- Comfortable interfacing with executive stakeholders and front‑line engagement with customers.
- Proven collaborative approach, working cross‑functionally with sales, delivery, and partners.
- Growth mindset: strategic, entrepreneurial outlook, eager to run their own business within a larger context.
Benefits
- Competitive salary and supportive teams.
- Real opportunity to progress in career with a forward‑thinking organisation.
- 25 days’ holiday (excluding bank holidays).
- Birthday Off.
- Flexible working – written requests considered.
- Top‑tech: provision of best‑of‑breed software and hardware to staff.
- 4x annual salary life assurance.
- Health cash plan.
- Retail discounts and other perks from major brands.
Practice Director - AI Business Solutions employer: Nasstar Ltd
As a Practice Director - AI Business Solutions at Nasstar, you will join a forward-thinking organisation that prioritises employee growth and development within a dynamic work culture. With competitive salaries, flexible working options, and access to top technology, you will have the opportunity to lead a high-performing team while driving innovation in AI adoption and productivity solutions. The company fosters a collaborative environment where your contributions directly impact business success, making it an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Director - AI Business Solutions
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Nasstar Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Nasstar Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Nasstar Ltd!
✨Direct Apply to Nasstar Ltd
Let's not forget to apply directly through the Nasstar Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Practice Director - AI Business Solutions
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Nasstar Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Nasstar Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Nasstar Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
