Practice Director - Microsoft Cloud & AI Platforms in London

The Practice Director - Microsoft Cloud & AI Platforms is a senior leadership role with full accountability for the growth, profitability, and long‑term success of the Cloud & AI Platforms Practice Group. This Practice Area comprises Azure Migrate, Modernise & Manage, Fabric Unified Data Platform, and Foundry AI, and exists to operate this combined portfolio as a single, high‑performing business unit within Nasstar.

Acting as the general manager and owner of the Practice Area, the Practice Director holds end‑to‑end P&L responsibility and is accountable for building a profitable, scalable business. This includes setting the commercial strategy, shaping and continuously evolving the service portfolio, driving pipeline development, and ensuring that delivery quality and customer outcomes translate into sustained financial performance.

The role is an active, front‑line leadership position, expected to engage directly with customers, work alongside sellers, and maintain a visible presence in the London office to influence deal progression and practice growth. The core purpose of the role is to own and grow the business: to accelerate pipeline development, enable sellers and marketing with clear, differentiated propositions, and ensure offerings across cloud platforms, data, and AI remain commercially relevant.

This requires continuous evolution of services informed by customer demand, delivery insight, and market change. Ultimately, the Practice Director - Microsoft Cloud & AI Platforms is accountable for revenue growth, margin performance, and predictable outcomes, while developing strong Practice Leads and teams who can deliver at scale. The role represents the Practice Area at senior level internally and with Microsoft, ensuring the practice operates as a franchise business within Nasstar.

• Growth & Financial Targets Achieved: The Cloud & AI Platforms Practice consistently meets or exceeds its combined revenue, margin, and pipeline targets. Growth is driven through close, active partnership with Sales leadership and sellers, with the Practice Director directly supporting pipeline development, opportunity shaping, and deal progression.
• Excellence in Delivery & Client Satisfaction: Projects and managed services across cloud, data, and AI platforms are delivered on time, within budget, and to high‑quality standards, resulting in excellent customer feedback, repeat business, and positive references.
• Integrated & High‑Performing Practice: All three Solution Areas operate in a unified and synergistic way, guided by a clear strategy and complementary offerings.
• Empowered Leadership & Capability Development: Practice Leads and their teams are high performing, engaged, and continuously developing.

• Commercial Performance & P&L Accountability: Own overall P&L responsibility for the Practice Area. Set and monitor revenue, margin, and pipeline targets.
• Go‑to‑Market Alignment & Partnership Management: Define and maintain a consistent go‑to‑market narrative across the Practice Area.
• Practice Strategy & Portfolio Leadership: Set the strategic direction and continuously evolve the service portfolio across AI adoption, productivity, and communications.
• Delivery Oversight & Service Integration: Accountable for delivery quality and customer outcomes across all projects and managed services.
• People Leadership & Capability Development: Lead, coach, and develop the three Practice Leads.

• Extensive experience in IT services/consulting, including senior leadership of a practice or service line.
• Deep understanding of Microsoft’s Cloud, Data/AI, or Modern Workplace solutions.
• Strong leadership track record – managing teams and developing talent.
• A strategic, entrepreneurial outlook – eager to “run their own business” within a larger context.

• Competitive salary
• 25 days holiday (excluding bank holidays)
• Your Birthday Off
• Flexible working – it’s important to maintain a work/life balance.
• Top tech – Leading services and solutions aren’t just for our clients; we supply best‑of‑breed software and hardware for all our staff too.
• 4x annual salary life assurance
• Health cash plan
• Retail discounts and other perks from major brands.