At a Glance
- Tasks: Lead UK operations and provide technical support across specialty divisions.
- Company: A leading international Lloyd's Broker with a strong London Market presence.
- Benefits: Competitive salary, professional development, and opportunities for mentorship.
- Other info: Collaborative environment with a focus on continuous improvement and knowledge sharing.
- Why this job: Join a dynamic team and make a real impact in the insurance industry.
- Qualifications: Experience in London Market and strong leadership skills required.
The predicted salary is between 60000 - 75000 £ per year.
A brand new opportunity has arisen for a well-regarded and consistently growing international Lloyd's Broker, with a solid presence in the London Market. This market-leading Lloyd's Broker is now seeking an experienced London Market professional with strong Technical Account Handling expertise and proven team leadership experience. As the UK Operations Lead and the Division's Technical Specialist, you will work collaboratively with Specialty Divisions across the business and will provide comprehensive technical support.
Key Responsibilities
- Provide technical support across UK Specialty, including Whitespace and PPL queries.
- Build and maintain Contract Builder templates and support MRC creation and training.
- Lead and support User Acceptance Testing (UAT) for Contract Builder and Workbench.
- Represent the business within digital working groups and contribute to operational improvements.
- Develop strong relationships with market partners including Lloyd’s, LIIBA, PPL, Whitespace, and Artificial.
- Support onboarding and setup of new teams.
- Mentor and support apprentices through training, guidance, and regular check-ins.
- Act as a key contact for Team Leader monthly check-ins and issue resolution.
- Support the ongoing development of the Property Auto Follow programme.
- Promote collaboration, continuous improvement, and knowledge sharing across the team.
UK Operations Lead - Technical Specialist employer: Nashrock Recruitment
As a leading international Lloyd's Broker with a strong foothold in the London Market, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and collaboration. Our commitment to professional development is evident through mentorship opportunities and comprehensive training programmes, ensuring that our team members thrive in their roles while contributing to meaningful operational improvements. Join us in a vibrant London setting where your expertise will be valued, and your contributions will directly impact our success.
StudySmarter Expert Advice🤫
We think this is how you could land UK Operations Lead - Technical Specialist
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they operate in the London Market. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to get comfortable with common questions. Focus on showcasing your technical expertise and leadership experience, as these are key for the UK Operations Lead role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly can sometimes give you an edge. Plus, it shows you’re proactive and really keen on the opportunity!
We think you need these skills to ace UK Operations Lead - Technical Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the UK Operations Lead role. Highlight your Technical Account Handling expertise and any leadership experience you have. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of your experience in the London Market and how you've contributed to operational improvements in the past.
Showcase Your Technical Skills:Since this role involves providing technical support, make sure to highlight your familiarity with tools like Whitespace and PPL. We love seeing candidates who can demonstrate their technical prowess and how it can benefit our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Nashrock Recruitment
✨Know Your Technical Stuff
Make sure you brush up on your technical account handling expertise. Be ready to discuss specific tools like Whitespace and PPL, and how you've used them in past roles. This will show that you’re not just familiar with the jargon but can actually apply it.
✨Show Your Leadership Skills
As a potential UK Operations Lead, it's crucial to demonstrate your team leadership experience. Prepare examples of how you've successfully led teams, mentored apprentices, or resolved conflicts. This will highlight your ability to support and develop others.
✨Understand the Market Landscape
Familiarise yourself with key players in the London Market, such as Lloyd’s, LIIBA, and PPL. Being able to discuss current trends or challenges in the market will show that you’re engaged and knowledgeable, which is a big plus for any interviewer.
✨Be Ready for Collaboration Questions
Since the role involves working collaboratively across divisions, prepare to discuss how you've successfully worked with different teams in the past. Think of specific examples where your collaboration led to operational improvements or successful project outcomes.
