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- Tasks: Support clients and reinsurers while managing premium processing and claims in a dynamic environment.
- Company: Join a leading Lloyd's Broking House with a fun and collaborative culture.
- Benefits: Gain valuable experience, clear career progression, and work in a supportive team.
- Why this job: Make a real impact in the reinsurance industry while developing your skills.
- Qualifications: Experience in reinsurance or technical roles, strong communication, and organisational skills.
- Other info: Opportunity to attend client meetings and build lasting professional relationships.
The predicted salary is between 36000 - 60000 £ per year.
A brand new position has arisen for a well-respected Lloyd's Broking House, who are seeking a Reinsurance Client Service Advocate, within their dynamic and successful Treaty Reinsurance Division. This is not your traditional back-office or purely technical processing role. Although centred on post-placement responsibilities, the Client Services Advocate offers broad exposure across premium processing, broker support and client servicing, alongside attendance at client and reinsurer meetings and involvement in light claims processing.
Offering the opportunity to join a market-leading Global Lloyd’s Broker, this fully encompassing technical role provides meaningful client and market exposure, clear progression pathways, and the backing of a high-performing, fun and collaborative culture.
Role Responsibilities- Technical Processing
- Handle proportional, pro rata and excess of loss premium and claims processing across all classes of business.
- Manage accounts independently, prioritising workload to meet deadlines and maintain service standards.
- Liaise confidently with clients and reinsurers on technical matters.
- Build and maintain strong working relationships internally and externally.
- Understand client requirements and deliver effective, outcome-focused solutions.
- Attend client and reinsurer meetings where required.
- Demonstrate strong working knowledge of the Lloyd’s and Company Reinsurance markets.
- Broker Support
- Debroke and manage risk sign-down processes.
- Produce and maintain accurate account statistics.
- Support ongoing account servicing and business retention.
- Utilise electronic systems throughout the full processing cycle.
- Claims
- Manage claims from notification through to agreement, settlement and closure.
- Handle complex claims including XOL, binders, direct and audit-related matters.
- Negotiate XPL, ex-gratia and non-standard presentations.
- Oversee Letters of Credit and complete adjustments accurately within required timeframes.
- Experience in a technical role for a Lloyd's Broker or (Re)insurer.
- Experience in performing premium processing / post-placement duties.
- Experienced in Treaty Reinsurance (Prop, Non-Prop, XOL or Pro-Rata) is ideal however, coming from a Direct &/Or Facultative technical background will be strongly considered.
- Strong reinsurance claims knowledge.
- Proficient in IMR, CLASS, ECF and LORS.
- Experience with Salesforce and Open TWINS beneficial.
- Strong communication skills, both written and verbal.
- Highly organised, deadline-driven and solutions-focused.
- Confident problem-solver with sound understanding of systems and controls.
- Competent in Microsoft Office applications.
Reinsurance Client Advocate / Technician in London employer: Nashrock Recruitment
Contact Detail:
Nashrock Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reinsurance Client Advocate / Technician in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the reinsurance industry and let them know you're on the lookout for opportunities. Attend industry events or webinars to meet potential employers and make a lasting impression.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since this role is all about client interaction. Be ready to discuss how your experience aligns with their needs and showcase your problem-solving skills.
✨Tip Number 3
Show off your technical know-how! Brush up on your knowledge of premium processing and claims management. Be prepared to discuss specific examples from your past roles that demonstrate your expertise in these areas.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, it shows you’re genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Reinsurance Client Advocate / Technician in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Reinsurance Client Advocate role. Highlight your experience in premium processing and client servicing, and don’t forget to mention any relevant technical skills you have. We want to see how you fit into our dynamic team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our needs. Be sure to mention your understanding of the Lloyd’s market and your problem-solving skills – we love that!
Showcase Your Communication Skills: Since this role involves liaising with clients and reinsurers, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional. We appreciate a good communicator who can build relationships!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to see more about our fun and collaborative culture while you’re there!
How to prepare for a job interview at Nashrock Recruitment
✨Know Your Reinsurance Stuff
Make sure you brush up on your knowledge of Treaty Reinsurance, especially proportional and excess of loss. Be ready to discuss your experience with premium processing and claims handling, as this will show that you understand the technical aspects of the role.
✨Show Off Your Communication Skills
Since this role involves liaising with clients and reinsurers, practice articulating your thoughts clearly. Prepare examples of how you've built strong relationships in previous roles, and be ready to demonstrate your ability to negotiate and problem-solve effectively.
✨Get Familiar with the Tools
If you have experience with IMR, CLASS, ECF, or LORS, make sure to highlight it. If not, take some time to learn about these systems. Being proficient in Salesforce and Microsoft Office is also a plus, so be prepared to discuss how you've used these tools in your past roles.
✨Prepare for Client Meetings
Since attending client and reinsurer meetings is part of the job, think about how you would approach these situations. Prepare questions to ask during the interview about their client engagement strategies, and be ready to share your own experiences in similar settings.