At a Glance
- Tasks: Support a busy broking team with client accounts and deliver exceptional service.
- Company: Dynamic insurance firm offering a hybrid work environment.
- Benefits: Negotiable salary starting from £30,000, flexible working, and career development.
- Other info: Opportunity for growth in a supportive and fast-paced environment.
- Why this job: Join a vibrant team and make a real difference in client services.
- Qualifications: Experience in general insurance and strong communication skills required.
The predicted salary is between 30000 - 35000 £ per year.
Location: Hybrid (3 days office-based, 2 days working from home)
Salary: Negotiable, starting from £30,000 per annum
The Role
An excellent opportunity for an experienced insurance professional to support a busy broking team. This role would suit an individual with previous account handling experience who enjoys delivering exceptional service and ensuring the smooth administration of client accounts.
Key Responsibilities
- Provide administrative and technical support to brokers.
- Process new business, renewals, adjustments, and cancellations.
- Liaise with clients and insurers regarding policy enquiries.
- Prepare and issue policy documentation.
- Ensure client records are maintained accurately on Acturis.
- Support the broking team in meeting service standards and deadlines.
- Assist with premium financing and insurer documentation requirements.
- Deliver a high standard of customer service at all times.
Skills Experience
- Previous experience within general insurance.
- Essential knowledge and experience of Acturis.
- Previous account handling or client service experience.
- Strong organisational and administrative skills.
- Excellent attention to detail.
- Strong communication skills, both written and verbal.
Client Services Executive in Essex employer: Nashrock Recruitment
Join a dynamic and supportive team as a Client Services Executive, where your expertise in insurance will be valued and nurtured. Our hybrid work model promotes a healthy work-life balance, allowing you to thrive both in the office and at home. With a commitment to employee development and a culture that prioritises exceptional service, we offer a rewarding environment for those looking to grow their careers in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Executive in Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the hunt for a Client Services Executive role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for client service roles and practice your answers. Make sure to highlight your experience with Acturis and how you've delivered exceptional service in past roles.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple accounts or projects simultaneously. This will demonstrate your ability to handle the busy nature of a broking team.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application for the Client Services Executive position. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Client Services Executive in Essex
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in general insurance and account handling. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about client services and how you can deliver exceptional service. We love seeing personality, so let your enthusiasm come through!
Show Off Your Attention to Detail:Since this role requires strong organisational skills and attention to detail, make sure your application is free from typos and errors. We appreciate a polished application that reflects your professionalism!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Nashrock Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of general insurance and Acturis. Familiarise yourself with common policy enquiries and the types of documentation you'll be dealing with. This will show that you're not just a good fit for the role, but that you're genuinely interested in the industry.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your account handling and client service skills. Think about times when you went above and beyond to deliver exceptional service or how you managed to keep client records accurate under pressure. This will help you stand out as a candidate who can hit the ground running.
✨Communicate Clearly
Since strong communication skills are key for this role, practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully to questions. This will demonstrate your ability to liaise effectively with clients and insurers.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows that you're not only interested in the position but also keen to understand how you can contribute to the team's success.
