At a Glance
- Tasks: Lead technical operations and support teams in a dynamic Lloyd's Broker environment.
- Company: Join a well-regarded international Lloyd's Broker with a strong London Market presence.
- Benefits: Competitive salary, professional development, and opportunities for mentorship.
- Other info: Collaborative culture focused on continuous improvement and knowledge sharing.
- Why this job: Make an impact by driving operational improvements and supporting team growth.
- Qualifications: Experience in the London Market and strong leadership skills required.
The predicted salary is between 60000 - 75000 £ per year.
A brand new opportunity has arisen for a well-regarded and consistently growing international Lloyd's Broker, with a solid presence in the London Market. This market-leading Lloyd's Broker is now seeking an experienced London Market professional with strong Technical Account Handling expertise and proven team leadership experience. As the UK Operations Lead and the Division's Technical Specialist, you will work collaboratively with Specialty Divisions across the business and will provide comprehensive technical support.
Key Responsibilities
- Provide technical support across UK Specialty, including Whitespace and PPL queries.
- Build and maintain Contract Builder templates and support MRC creation and training.
- Lead and support User Acceptance Testing (UAT) for Contract Builder and Workbench.
- Represent the business within digital working groups and contribute to operational improvements.
- Develop strong relationships with market partners including Lloyd’s, LIIBA, PPL, Whitespace, and Artificial.
- Support onboarding and setup of new teams.
- Mentor and support apprentices through training, guidance, and regular check-ins.
- Act as a key contact for Team Leader monthly check-ins and issue resolution.
- Support the ongoing development of the Property Auto Follow programme.
- Promote collaboration, continuous improvement, and knowledge sharing across the business.
Key Experience
Technical Operations Lead employer: Nashrock Insurance Recruitment
As a leading international Lloyd's Broker with a strong foothold in the London Market, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and collaboration. Our commitment to professional development is evident through mentorship opportunities and comprehensive training programmes, ensuring that our team members thrive in their roles while contributing to meaningful operational improvements. Join us in a vibrant London setting where your expertise will be valued, and your contributions will directly impact our success.
Contact Details:
Nashrock Insurance Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Operations Lead
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they operate in the London Market. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. Focus on showcasing your Technical Account Handling expertise and leadership skills, as these are key for the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace Technical Operations Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Operations Lead role. Highlight your experience in technical account handling and team leadership, as these are key for us. Use specific examples that showcase your skills and achievements in the London Market.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your familiarity with tools like Whitespace and PPL, and how you can contribute to operational improvements. Keep it engaging and personal!
Showcase Your Collaborative Spirit:We love teamwork at StudySmarter! In your application, emphasise your ability to work collaboratively with different divisions and market partners. Share examples of how you've built strong relationships and supported others in your previous roles.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at Nashrock Insurance Recruitment
✨Know Your Technical Stuff
Make sure you brush up on your technical account handling expertise. Be ready to discuss specific tools like Whitespace and PPL, and how you've used them in past roles. This will show that you’re not just familiar with the jargon but can actually apply it.
✨Show Your Leadership Skills
Prepare examples of how you've led teams or mentored others. Think about times when you’ve supported apprentices or resolved issues within a team. This will demonstrate your ability to lead and collaborate effectively, which is crucial for the role.
✨Be Ready for UAT Discussions
Since User Acceptance Testing (UAT) is part of the job, be prepared to talk about your experience with it. Share specific instances where you’ve led UAT processes or contributed to testing phases, highlighting your attention to detail and problem-solving skills.
✨Build Relationships
Think about how you can showcase your relationship-building skills. Prepare to discuss how you've developed strong partnerships with market players like Lloyd’s or LIIBA. This will highlight your collaborative nature and your understanding of the importance of networking in the industry.
