Senior Claims Adjuster - Marine & Property
Senior Claims Adjuster - Marine & Property

Senior Claims Adjuster - Marine & Property

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage diverse claims, maintain records, and support process improvements.
  • Company: Join a leading Syndicate known for its collaborative and dynamic culture.
  • Benefits: Enjoy a supportive environment that values diversity and innovation.
  • Why this job: Be part of a high-performing team making impactful changes in claims handling.
  • Qualifications: Experience in technical claims, strong communication skills, and proficiency in Microsoft Office.
  • Other info: ACII qualification preferred; diversity is celebrated here!

The predicted salary is between 43200 - 72000 £ per year.

Are you an experienced Claims Adjuster looking to take on a fresh challenge in a dynamic and collaborative environment? We are working on behalf of a market-leading Syndicate to find an enthusiastic and proactive professional to join their established Claims team. The successful candidate will play a key role in supporting the development of claims processes, vendor relationships, and product wording from the ground up.

Key Responsibilities

  • Manage a portfolio of claims of varying complexity within delegated authority levels, in line with internal claims procedures and service standards.
  • Maintain accurate claims records and updates through relevant systems (e.g., ECF, DOCOsoft).
  • Support the Cyber Underwriting team in developing claims protocols and establishing a vendor panel.
  • Contribute to the ongoing improvement of product wording and claims handling processes.
  • Provide clear and timely communication to underwriters and stakeholders on claims trends and outcomes.
  • Develop and maintain positive relationships with brokers, third-party experts, and clients.
  • Collaborate with team members and contribute to a high-performing claims culture.
  • Assist with ad hoc tasks and projects as required by the team.

What We're Looking For

  • Proven experience in a technical claims role, ideally within the London Market.
  • Familiarity with market systems such as ECF and a good understanding of market processes.
  • Strong written and verbal communication skills, with a high level of attention to detail.
  • A team player who enjoys problem-solving and thrives in a fast-paced, evolving environment.
  • Ability to manage time and priorities effectively, working both independently and collaboratively.
  • Proficiency in Microsoft Office applications, especially Word and Excel.
  • ACII qualification or working towards it (preferred but not essential).

Nashrock Insurance Recruitment is committed to considering candidates from a broad array of diverse experiences and backgrounds. We believe that diversity of thought, background, and experience drives innovation and success. We do not discriminate on the basis of race, ethnicity, gender, sexual orientation, disability, age, religion, or any other characteristic protected by applicable laws. By working with Nashrock Insurance Recruitment, you become part of a supportive and inclusive environment where diversity is not only embraced but celebrated.

Senior Claims Adjuster - Marine & Property employer: Nashrock Insurance Recruitment

Nashrock Insurance Recruitment is an exceptional employer, offering a vibrant and collaborative work culture that fosters professional growth and innovation. Located in the heart of London, employees benefit from a dynamic environment where diversity is celebrated, and opportunities for development are abundant. Join us to be part of a high-performing claims team that values your contributions and supports your career aspirations.
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Contact Detail:

Nashrock Insurance Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Claims Adjuster - Marine & Property

✨Tip Number 1

Familiarise yourself with the specific claims processes and systems mentioned in the job description, such as ECF and DOCOsoft. Understanding these tools will not only help you during the interview but also demonstrate your proactive approach to the role.

✨Tip Number 2

Network with professionals in the marine and property insurance sectors. Attend industry events or join relevant online forums to connect with others who can provide insights into the role and potentially refer you to opportunities within their organisations.

✨Tip Number 3

Prepare to discuss your experience with managing complex claims and how you've contributed to improving processes in previous roles. Be ready to share specific examples that highlight your problem-solving skills and ability to work collaboratively in a team.

✨Tip Number 4

Research the company culture of the organisation you're applying to. Understanding their values and how they promote diversity and inclusion can help you tailor your responses in interviews and show that you align with their mission.

We think you need these skills to ace Senior Claims Adjuster - Marine & Property

Technical Claims Expertise
Knowledge of London Market Processes
Familiarity with ECF and DOCOsoft Systems
Strong Written Communication Skills
Strong Verbal Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Team Collaboration
Proficiency in Microsoft Word
Proficiency in Microsoft Excel
Relationship Management
Adaptability in Fast-Paced Environments
ACII Qualification (preferred but not essential)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in claims adjusting, particularly within the London Market. Emphasise your familiarity with market systems like ECF and DOCOsoft, as well as your strong communication skills.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've contributed to claims processes or improved vendor relationships in previous roles.

Highlight Relevant Skills: In your application, clearly outline your technical skills and any qualifications, such as ACII. Discuss your proficiency in Microsoft Office applications, especially Word and Excel, as these are crucial for the role.

Showcase Team Collaboration: Demonstrate your ability to work collaboratively by providing examples of past experiences where you successfully contributed to a team environment. This is important as the role requires a high-performing claims culture.

How to prepare for a job interview at Nashrock Insurance Recruitment

✨Showcase Your Technical Expertise

Make sure to highlight your experience in technical claims roles, especially within the London Market. Be prepared to discuss specific cases where you've successfully managed complex claims and how you navigated market systems like ECF.

✨Demonstrate Strong Communication Skills

Since clear communication is key in this role, practice articulating your thoughts clearly and concisely. Prepare examples of how you've effectively communicated with underwriters, brokers, and clients in previous positions.

✨Emphasise Team Collaboration

This position requires a team player mentality. Be ready to share experiences where you've collaborated with colleagues to improve processes or solve problems, showcasing your ability to thrive in a fast-paced environment.

✨Prepare for Problem-Solving Scenarios

Expect to be asked about how you approach problem-solving. Think of specific challenges you've faced in claims management and how you resolved them, demonstrating your proactive and enthusiastic attitude towards overcoming obstacles.

Senior Claims Adjuster - Marine & Property
Nashrock Insurance Recruitment
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