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- Tasks: Manage and develop key client relationships in commercial insurance.
- Company: Thriving insurance brokerage known for bespoke client service.
- Benefits: Long-term career development and a collaborative work environment.
- Why this job: Join a progressive team and make a real impact on client satisfaction.
- Qualifications: Three years' experience in account handling and strong customer service skills.
- Other info: Flexible, dynamic role with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Our client is a well-established and growing Commercial Insurance Broker based in Colchester, recognised for delivering a first-class, bespoke service to its clients. With a forward-thinking and consultative approach to insurance broking, they are now seeking a like-minded, experienced Account Handler to join their team.
This is an excellent opportunity to join a thriving and innovative brokerage that places strong emphasis on relationship management, client service excellence and long-term partnerships.
As an Account Handler, you will be responsible for managing and developing key client relationships, ensuring clients receive tailored insurance solutions that meet their evolving needs. You will work closely with colleagues, underwriters and claims teams to deliver a seamless and professional service.
Key Responsibilities- Build and maintain professional, personable relationships with clients in relation to their commercial insurance portfolios.
- Maintain regular client contact via telephone, email and face-to-face meetings to ensure needs are fully understood and serviced.
- Identify opportunities to enhance client cover and support the development of new business opportunities.
- Support the claims process when required, ensuring accurate and timely communication of information.
- Accurately maintain client records and interaction notes within the CRM system.
- Manage renewal processes proactively, engaging with clients well in advance to discuss options and provide tailored recommendations.
- Quote additional products for existing clients and prepare quotations for new business.
- Liaise effectively with underwriters regarding underwriting documentation and requirements.
- Work collaboratively with colleagues to support the continued growth and development of the business.
- Ensure all activities are carried out in line with internal procedures and FCA regulations.
- Minimum of three years’ experience in an Account Handler role within an insurance brokerage.
- Strong background in customer service, account management or sales, with experience meeting clients.
- Full UK driving licence for occasional client visits and events.
- Educated to a good standard, with professional insurance qualifications or a willingness to work towards them.
- CII qualifications to the appropriate level or commitment to obtaining them.
- Experience using the Acturis platform.
- Highly professional with a strong focus on confidentiality and compliance.
- Flexible, proactive and adaptable approach to work.
- A confident, personable team player with excellent relationship-building skills.
- Comfortable using technology and open to change.
- Successful DBS or criminal records check required.
If you are an experienced insurance professional looking to join a progressive brokerage that values quality, collaboration and client service, this opportunity offers both challenge and long-term career development.
Commercial Account Handler in Colchester employer: Nashrock Insurance Recruitment
Contact Detail:
Nashrock Insurance Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Handler in Colchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, attend local events, and join relevant online groups. Building relationships can lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their services and think about how you can contribute to their success. This will help you stand out as a candidate who truly gets what they do.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it aligns with the role of an Account Handler. Highlight your relationship management skills and your proactive approach to client service.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to showcase your skills and connect with potential employers. Plus, it shows you're serious about landing that dream job!
We think you need these skills to ace Commercial Account Handler in Colchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in customer service and account management, as these are key for the Account Handler role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for our team. Share specific examples of how you've built client relationships and delivered tailored solutions in your previous roles.
Showcase Your Qualifications: If you have any professional insurance qualifications or are working towards them, make sure to mention this in your application. It shows your commitment to the industry and aligns with our values.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super straightforward!
How to prepare for a job interview at Nashrock Insurance Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of commercial insurance and the specific services the brokerage offers. Familiarise yourself with common terms and concepts, as well as any recent industry trends. This will show that you're not just interested in the role, but also passionate about the field.
✨Showcase Your Relationship Skills
Since this role emphasises relationship management, be prepared to discuss examples of how you've built and maintained client relationships in the past. Think of specific instances where you went above and beyond for a client, and be ready to share those stories during the interview.
✨Prepare Questions
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest but also helps you determine if the company is the right fit for you.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or using online resources to practice common interview questions related to account handling and customer service. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.