At a Glance
- Tasks: Lead and develop a high-performing team in managing commercial claims.
- Company: Established insurance business focused on growth and talent development.
- Benefits: Competitive salary, career progression, and a positive team culture.
- Other info: Dynamic role with opportunities for continuous improvement and collaboration.
- Why this job: Make a real impact by mentoring and developing future leaders in the industry.
- Qualifications: Experience in claims management and strong leadership skills.
The predicted salary is between 50000 - 60000 £ per year.
An established and growing insurance business is seeking an experienced Claims Manager to lead a high-performing Commercial Claims team. This is an excellent opportunity for a people-focused leader who is passionate about developing talent, driving performance, and creating a positive team culture.
You will have responsibility for leading a team of Claims Executives and Claims Handlers across multiple locations, ensuring exceptional service delivery while supporting the continued growth and development of your people.
The Role
As Claims Manager, you will take ownership of the day-to-day operation of the Commercial Claims function, providing leadership, coaching, and direction to ensure the team delivers outstanding outcomes for clients and the wider business. You will play a key role in building capability, improving performance, and embedding a culture of accountability, collaboration, and continuous improvement.
Key responsibilities include:
- Leading, mentoring, and developing a team of Claims Executives and Handlers.
- Conducting regular performance reviews, 1-2-1s, coaching sessions, and development planning.
- Managing team performance, recruitment, succession planning, and skills development initiatives.
- Ensuring the efficient handling of commercial claims and delivery of a high-quality client service.
- Driving operational excellence through process improvement and effective use of management information and performance data.
Working closely with stakeholders across HR, Learning.
Claims Manager employer: Nashrock Insurance Recruitment
Join a dynamic and supportive insurance business in Birmingham, where your leadership as a Claims Manager will not only drive team performance but also foster a culture of growth and collaboration. With a strong emphasis on employee development, you will have access to tailored training programmes and career advancement opportunities, ensuring that your contributions are recognised and rewarded. Experience a fulfilling work environment that values accountability and innovation, making it an ideal place for those looking to make a meaningful impact in the insurance sector.
Contact Details:
Nashrock Insurance Recruitment Recruitment Team
