At a Glance
- Tasks: Manage a portfolio of Delegated Authority Contracts and support brokers on complex matters.
- Company: Respected Lloyd's Broker with a focus on innovation and collaboration.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Opportunity to lead strategic improvements and enhance your career in a supportive team.
- Why this job: Be the key link in exciting projects and make a real impact in the insurance industry.
- Qualifications: 3 years of Lloyd's experience and strong relationship-building skills.
The predicted salary is between 40000 - 50000 € per year.
An independent and well-respected Lloyd's Broker is seeking an Account Manager within their Delegated Authorities Division. This exciting position includes taking ownership of a portfolio of Delegated Authority Contracts, acting as the key link between Producing Brokers, Clients, Underwriters and the Technical Ops teams.
Role Responsibilities
- Support Producing Brokers on complex broking matters, including renewal strategy, capacity discussions, pricing dynamics and syndicate relationship management.
- Participate in (and sometimes lead) client and underwriter meetings, representing the delegated authority function with authority and credibility.
- Lead the renewal process for delegated authority contracts within the portfolio, including early-stage planning, stakeholder coordination and delivery.
- Drive strategic renewal improvements such as coverage refinement, data enhancement, pricing quality, bordereaux accuracy and capacity retention.
- Serve as the second line of defence and the senior liaison between Producing Brokers and the Technical Operations.
- Ensure all delegated authority activities meet Lloyd’s, regulatory and internal governance standards.
- Own the resolution of complex exceptions, referrals and special acceptances.
- Conduct monthly or quarterly portfolio performance reviews with brokers, underwriters and clients to highlight trends, risks, and improvement actions.
- Act as a senior point of contact for client and Coverholder issues — ensuring timely, high-quality resolution of operational and technical matters.
- Support the Producing Broker in building and maintaining strong relationships with Coverholders, TPAs and carriers.
- Support new business opportunities by providing delegated authority expertise.
About You
- ~3 years of Lloyd's of London Insurance experience with a solid understanding of Lloyd’s and Delegated Authority frameworks.
- ~ Strong knowledge of Binders.
- ~ Solid commercial awareness with the ability to support brokers on placement structure, renewal strategy, pricing considerations and capacity management.
- ~ Skilled in navigating underwriter discussions and client interactions with confidence, authority and technical credibility.
- ~ Excellent relationship-building skills with brokers, underwriters, Coverholders, TPAs and internal stakeholders.
- ~ Confident communicator, able to present technical information in a clear, structured, and commercially relevant way.
- ~ Comfortable acting as the senior escalation point for complex referrals, exceptions and performance issues.
- ~ Competent in reviewing and interpreting bordereaux, performance MI, loss runs, aggregate reports and underwriting KPIs.
Account Management Support Executive employer: Nashrock Insurance Recruitment
As a leading independent Lloyd's Broker, we pride ourselves on fostering a dynamic and inclusive work environment that empowers our employees to take ownership of their roles. Our Account Management Support Executives benefit from comprehensive training and development opportunities, ensuring continuous professional growth while working closely with industry experts in a collaborative setting. Located in the heart of London, we offer a vibrant workplace culture that values innovation, teamwork, and strong relationships, making us an exceptional employer for those seeking a rewarding career in the insurance sector.
Contact Detail:
Nashrock Insurance Recruitment Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Management Support Executive
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to Delegated Authority Contracts and think about how your experience aligns with their needs. This will help you stand out as a candidate who’s genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in managing complex broking matters and building relationships can benefit the team. A confident and clear presentation of your abilities can make all the difference.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talent that fits our unique roles. Plus, it shows you’re serious about joining our team and makes it easier for us to find your application.
We think you need these skills to ace Account Management Support Executive
Some tips for your application 🫡
Show Your Understanding of the Role:Make sure to highlight your knowledge of Lloyd's and Delegated Authority frameworks in your application. We want to see that you understand the nuances of the role and how you can contribute to our team.
Tailor Your CV and Cover Letter:Don’t just send a generic CV! We love it when applicants tailor their documents to reflect the specific skills and experiences that match the job description. Show us why you're the perfect fit for this Account Management Support Executive position.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured information that’s easy to digest. Remember, you’re showcasing your communication skills here!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Nashrock Insurance Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of Lloyd's and Delegated Authority frameworks. Be ready to discuss your experience with Binders and how you've navigated complex broking matters in the past. This will show that you’re not just familiar with the terms, but you can apply them in real scenarios.
✨Showcase Your Relationship Skills
Since this role involves a lot of interaction with brokers, underwriters, and clients, be prepared to share examples of how you've built and maintained strong relationships in previous roles. Highlight any specific strategies you used to resolve conflicts or enhance collaboration.
✨Prepare for Technical Discussions
You’ll need to demonstrate your ability to present technical information clearly and confidently. Practice explaining complex concepts in a straightforward way, as if you were talking to someone without a technical background. This will help you stand out as a confident communicator.
✨Be Ready to Lead
This position may require you to lead client and underwriter meetings, so think about times when you've taken charge in discussions. Prepare to discuss your approach to leading these meetings and how you ensure all parties are engaged and informed throughout the process.
