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- Tasks: Own and grow strategic enterprise accounts while optimising customer solutions.
- Company: Join a forward-thinking company focused on customer success and innovation.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Why this job: Be the key partner for customers and drive their success with our platform.
- Qualifications: Experience in customer success and strong communication skills required.
- Other info: Dynamic role with long-term impact and career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We’re hiring a Technical Customer Success Manager to own and grow some of our most strategic enterprise accounts. This is not a temporary or project‑based role—you are the long‑term owner of the customer relationship, accountable for adoption, performance, and ongoing outcomes.
Acting as an embedded partner, you will work directly with customer product, engineering, and operations teams to design, deploy, and continually optimize solutions on Nash’s platform.
This role sits within our Customer Success organization and blends strategic.
Technical Customer Success Manager, UK (remote) in London employer: Nash
Contact Detail:
Nash Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Customer Success Manager, UK (remote) in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching the company and its products. Understand their customer success strategies and think about how you can contribute. We want you to show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of a Technical Customer Success Manager. Highlight your experience in managing customer relationships and driving product adoption—this is your time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team. Let’s make it happen together!
We think you need these skills to ace Technical Customer Success Manager, UK (remote) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Customer Success Manager role. Highlight your experience with enterprise accounts and any relevant technical skills that align with our needs.
Showcase Your Success Stories: We love to see how you've made a difference in previous roles. Share specific examples of how you've driven customer success, improved adoption rates, or optimised solutions in your past positions.
Be Authentic: Let your personality shine through in your application. We’re looking for someone who can build strong relationships, so don’t be afraid to show us who you are and what makes you passionate about customer success.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you into the process smoothly!
How to prepare for a job interview at Nash
✨Know the Product Inside Out
Before your interview, make sure you thoroughly understand the company's platform and its features. Familiarise yourself with how it benefits customers and be ready to discuss specific use cases where you've helped clients optimise their solutions.
✨Showcase Your Relationship-Building Skills
As a Technical Customer Success Manager, you'll need to demonstrate your ability to build long-term relationships. Prepare examples from your past experiences where you've successfully managed customer accounts and improved their satisfaction and outcomes.
✨Prepare for Technical Questions
Since this role involves working closely with product and engineering teams, expect technical questions during your interview. Brush up on relevant technologies and be ready to explain how you've used them in previous roles to solve customer challenges.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions about the company’s goals, team dynamics, and customer success strategies. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
