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- Tasks: Own and grow strategic enterprise accounts while optimising solutions for customer teams.
- Company: A dynamic logistics infrastructure startup focused on innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Make a real impact by driving customer success and fostering growth in a thriving startup.
- Qualifications: 5+ years in a technical customer-facing role with strong communication skills.
- Other info: Join a fast-paced environment with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
A logistics infrastructure startup is seeking a Technical Customer Success Manager to own and grow strategic enterprise accounts. In this role, you will work directly with customer teams to design and optimize solutions.
The ideal candidate has over 5 years of experience in a technical customer-facing role and possesses strong communication and analytical skills.
You will be responsible for driving customer success and demonstrating the value of the partnership, ensuring measurable business impact, and fostering growth and retention.
Enterprise Technical CSM - Drive Adoption, Growth, Equity in London employer: Nash
Contact Detail:
Nash Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Technical CSM - Drive Adoption, Growth, Equity in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and tech space. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or webinars to meet potential employers and showcase your skills.
✨Tip Number 2
Prepare for those interviews! Research the company and its products inside out. We want you to be able to discuss how your experience aligns with their needs, especially in driving customer success and fostering growth. Practice common interview questions and have your own ready to go!
✨Tip Number 3
Showcase your analytical skills! Bring examples of how you've used data to drive decisions in previous roles. We love seeing candidates who can demonstrate measurable business impact, so don’t hold back on sharing your successes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who are ready to make a difference in customer success. Don’t miss out on the chance to join us!
We think you need these skills to ace Enterprise Technical CSM - Drive Adoption, Growth, Equity in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in technical customer-facing roles and any relevant achievements that showcase your ability to drive customer success.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the Technical Customer Success Manager role. Share specific examples of how you've helped clients achieve measurable business impact in the past.
Show Off Your Communication Skills: Since strong communication is key in this role, make sure your application reflects that. Use clear, concise language and structure your application well to demonstrate your analytical skills.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Nash
✨Know Your Stuff
Make sure you understand the logistics infrastructure industry and the specific challenges it faces. Brush up on technical concepts related to customer success management, as well as the tools and solutions that can drive adoption and growth.
✨Showcase Your Experience
Prepare to discuss your previous roles in detail, especially those where you've driven customer success. Use specific examples to illustrate how you've optimised solutions and fostered growth in enterprise accounts.
✨Communicate Clearly
Strong communication skills are key for this role. Practice articulating complex ideas simply and clearly. Be ready to explain how you would convey value to customers and ensure they see measurable business impact from your solutions.
✨Ask Insightful Questions
Demonstrate your interest in the company and the role by preparing thoughtful questions. Inquire about their current customer success strategies, challenges they face, and how they measure success. This shows you're proactive and genuinely interested in contributing to their goals.
