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- Tasks: Lead a team to onboard financial institutions to Nasdaq’s Trade Surveillance solution.
- Company: Join Nasdaq, a leader in financial technology with a focus on innovation.
- Benefits: Enjoy competitive bonuses, stock options, flexible health plans, and a hybrid work schedule.
- Why this job: Make a real impact in the financial sector while developing your leadership skills.
- Qualifications: Experience in capital markets, strong management skills, and technical expertise required.
- Other info: Embrace a culture of continuous learning and mentorship opportunities.
The predicted salary is between 43200 - 72000 £ per year.
Overview
Director Client Onboarding role at Nasdaq. This is a client-facing leadership position focusing on onboarding financial institutions to Nasdaq’s Trade Surveillance solution in the EMEA region.
What will you be doing?
As Director of Technical Onboarding for the EMEA region, you will lead a high-performing team responsible for onboarding financial institutions to Nasdaq’s Trade Surveillance solution. You’ll be the face of Nasdaq for our clients, driving success through structured processes, technical expertise, and strategic leadership.
- Client Engagement: Build positive relationships with client team members, lead onboarding engagements, and act as a technical and strategic adviser.
- Team Leadership: Lead and mentor a regional team of onboarding specialists, driving performance and growth through mentorship and development.
- Operational Excellence: Design and implement onboarding processes tailored to clients, using Linux-based environments and cloud technologies.
- Cross-functional Collaboration: Partner with Product, Sales, and Support teams to align onboarding with evolving product capabilities.
- Continuous Improvement: Use client feedback and data to refine strategies, champion automation, and challenge legacy approaches.
- Planning and Reporting: Maintain oversight of onboarding projects, risks, and critical metrics, and contribute to global onboarding strategy.
Who are we looking for?
We’re seeking a client-facing leader with deep capital markets and trade surveillance experience and a passion for building scalable processes.
- Several years in client-facing roles within capital markets and trade surveillance
- Proven management experience, including resource planning and team development
- Strong technical foundation (Linux environments, SaaS platforms)
- Self-starter with a bias for action and continuous learning
- Excellent communicator and doer
- Process-oriented with a passion for scalable, repeatable frameworks
Why Nasdaq Will Accelerate Your Career
- Annual monetary bonus
- An opportunity to become a Nasdaq shareholder
- Employee Stock Purchase Program Nasdaq stocks with a discount
- Pension Plan
- Flexible health insurance program
- Flexible working schedule and hybrid way of work
- Additional paid leave days after 2 years of working at Nasdaq
- Flex day program (up to 6 paid days off a year)
- Internal mentorship program – get a mentor or become one
- Wide selection of online learning resources, e.g., Udemy
What happens now?
If you think you would thrive in this role, we would love to hear from you. Follow the link to apply, and one of our team members will be in touch.
Come as You Are
Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
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Director Client Onboarding employer: Nasdaq
Contact Detail:
Nasdaq Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director Client Onboarding
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might have insights into Nasdaq. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by understanding Nasdaq’s Trade Surveillance solution inside and out. Show us you’re not just a candidate, but someone who’s genuinely excited about what we do and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Director Client Onboarding role. We want to hear how you’ve led teams and tackled challenges in client-facing roles before.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Nasdaq family.
We think you need these skills to ace Director Client Onboarding
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Director Client Onboarding role. Highlight your experience in capital markets and trade surveillance, and show us how your skills align with what we're looking for.
Showcase Your Leadership Skills: Since this is a leadership position, we want to see examples of how you've successfully led teams in the past. Share specific instances where you mentored others or drove performance improvements.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Nasdaq
✨Know Your Stuff
Make sure you brush up on your knowledge of capital markets and trade surveillance. Understand Nasdaq’s Trade Surveillance solution inside out, as you'll need to demonstrate your technical expertise during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your experience in mentoring and developing team members, as this role requires strong leadership capabilities.
✨Client Engagement is Key
Think about how you can build positive relationships with clients. Be ready to discuss strategies you've used to engage clients effectively and how you’ve acted as a trusted adviser in previous roles.
✨Emphasise Continuous Improvement
Be prepared to talk about how you've used client feedback and data to refine processes in the past. Show that you have a passion for automation and challenging the status quo to drive operational excellence.
