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- Tasks: Manage and grow relationships with Tier 2 and Tier 3 customers in the UK.
- Company: Join Nasdaq, a leader in FinTech solutions with a dynamic culture.
- Benefits: Enjoy competitive salary, bonuses, equity grants, and flexible work options.
- Why this job: Make an impact by helping clients navigate complex financial technology challenges.
- Qualifications: Bachelor’s degree and experience in account management or sales required.
- Other info: Hybrid work setup with a supportive environment and career growth opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
As an Account Manager reporting to a Sales Director, you’ll play a meaningful role in managing and growing relationships with Tier 2 and Tier 3 customers across the UK, helping them realize the full value of Nasdaq’s FinTech solutions while supporting balanced revenue growth. You’ll thrive in this position if you’re commercially minded, relationship‑driven, and comfortable working in a fast‑paced, client‑focused environment. You bring a strong curiosity about financial technology and enjoy partnering with customers to solve complex, regulated‑industry challenges.
Key Responsibilities
- Act as the primary commercial point of contact for a portfolio of Tier 2 and Tier 3 UK customers, building trusted, long‑term relationships
- Own the end‑to‑end contract renewal process, ensuring timely and successful outcomes
- Identify and drive upsell and cross‑sell opportunities within your customer portfolio
- Partner closely with customer success managers and solution directors to support growth‑focused initiatives
- Proactively communicate product updates, improvements, and Nasdaq’s strategic roadmap to customers
Required Qualifications
- Bachelor’s degree in a relevant field or equivalent practical experience
- Proven years of experience in account management, sales, or a customer‑facing commercial role
- Proven ability to lead customer relationships and identify growth opportunities
- Strong communication skills with experience working in collaborative, cross‑functional environments
- Comfort working with CRM tools and balancing multiple customer engagements simultaneously
Preferred Qualifications
- Experience in FinTech, RegTech, or a regulated financial services environment
- Exposure to capital markets or financial software solutions
- Experience working with UK‑based clients and stakeholders
This position will be located in London and offers the opportunity for a hybrid work environment, with at least 3 days per week in the office, subject to change, providing flexibility and accessibility for qualified candidates.
Benefits & Rewards
- Competitive base salary
- Annual bonus
- Annual equity grant
- Employee Stock Purchase Plan offering discounted company shares
- Pension matching
- 28 paid vacation days
- 6 additional days off per year
- Extra vacation time based on tenure
- Work from (almost) anywhere – up to 20 days/year
- Paid time off to volunteer
- Health insurance
- 24/7 mental health support for you and your family
- Global mentoring program
- Unlimited access to e-learning platforms
- Hybrid work setup
- Modern and comfortable work environment with fresh fruit, snacks, and weekly Fika breaks
Come as You Are Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Account Manager employer: Nasdaq
Contact Detail:
Nasdaq Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Prepare for those interviews! Research the company and its products inside out. Be ready to discuss how your experience aligns with their needs, especially in account management and customer success. Show them you’re not just another candidate, but the right fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect match for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Your Curiosity: When writing your application, let your curiosity about financial technology shine through. We want to see how you can connect with our clients and help them tackle their challenges.
Highlight Your Relationship Skills: Make sure to emphasise your experience in building long-term relationships. We’re all about trust and collaboration, so share examples of how you've successfully managed customer accounts in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Account Manager role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at Nasdaq.
How to prepare for a job interview at Nasdaq
✨Know Your Customers
Before the interview, research the Tier 2 and Tier 3 customers Nasdaq works with. Understand their needs and challenges in the FinTech space. This will help you demonstrate your ability to build trusted relationships and show that you're genuinely interested in helping them succeed.
✨Showcase Your Communication Skills
As an Account Manager, strong communication is key. Prepare examples of how you've effectively communicated with clients in the past. Think about times when you’ve had to explain complex solutions or negotiate terms, and be ready to discuss these experiences during the interview.
✨Highlight Your Problem-Solving Abilities
Be prepared to discuss specific instances where you've identified growth opportunities or solved customer challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your proactive approach and commercial mindset.
✨Familiarise Yourself with CRM Tools
Since comfort with CRM tools is a requirement, brush up on any relevant software you’ve used in the past. If you have experience with specific tools mentioned in the job description, make sure to highlight this. Being able to discuss how you’ve used these tools to manage customer relationships will set you apart.