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For Companies At a Glance
- Tasks: Lead and scale delivery across engineering teams for an AI communications platform.
- Company: Innovative tech company with a focus on AI and engineering excellence.
- Benefits: Competitive salary of £80k, flexible working, and 26 days holiday.
- Why this job: Make a real impact in a senior role with direct influence on engineering strategy.
- Qualifications: 6+ years in delivery management with strong technical understanding.
- Other info: Join a dynamic team and enjoy autonomy in a fast-paced environment.
The predicted salary is between 60000 - 84000 £ per year.
Location: Bristol (In-House / Hybrid)
Employment Type: Full-time
Experience Level: Senior
Salary: £80,000 (DOE)
About the Role
We are looking for an experienced Senior Delivery Manager to lead and scale delivery across our engineering organisation as we continue to build and evolve our AI communications platform. This is a leadership role, working directly under the CTO, with responsibility for ensuring that complex, cross-functional engineering initiatives are delivered predictably, efficiently, and to a high standard. You will own delivery at an organisational level — setting direction, improving execution, and supporting engineering leaders to ship consistently across Backend, Frontend, Telephony, DevOps, and AI/ML teams. This role is ideal for someone who combines strong technical understanding with calm, decisive leadership in fast-moving environments.
Key Responsibilities
- Delivery Leadership
- Own end-to-end delivery across multiple engineering teams and workstreams.
- Partner closely with the CTO to plan, prioritise, and execute strategic initiatives.
- Ensure projects, milestones, and releases are delivered on time and to scope.
- Proactively identify delivery risks and lead mitigation efforts across teams.
- Oversee dependencies between frontend, backend, voice, infrastructure, and AI/ML systems.
- Ensure alignment between technical architecture decisions and delivery timelines.
- Coordinate testing, staging, and production releases with Engineering, QA, and DevOps.
- Support planning and execution of infrastructure, telephony, and AI deployments.
- Own and continuously improve delivery frameworks (Agile, Scrum, Kanban, hybrid).
- Drive consistency in sprint planning, backlog management, and delivery reporting.
- Improve delivery visibility, forecasting, and accountability across teams.
- Help scale engineering operations as the platform, teams, and complexity grow.
- Act as a senior interface between engineering, product, and leadership.
- Translate business and technical strategy into clear, executable delivery plans.
- Provide regular, high-quality updates on progress, risks, and delivery health.
- Support engineering managers and tech leads with structure, clarity, and unblockers.
What We’re Looking For
- 6+ years experience in delivery, project, or programme management within software engineering.
- Proven experience leading delivery across multiple cross-functional engineering teams.
- Strong understanding of modern software platforms, APIs, cloud infrastructure, and CI/CD.
- Experience operating at a leadership level, not just task execution.
- Confident working with senior technical stakeholders, including CTO-level leadership.
- Excellent communication, organisation, and decision-making skills.
- Comfortable managing ambiguity, complexity, and fast-moving priorities.
Nice to Have
- Experience delivering AI-driven or data-heavy products.
- Familiarity with telephony, real-time communications, or voice platforms.
- Technical background in software engineering or systems architecture.
- Experience scaling delivery in startup or high-growth environments.
- Experience mentoring or managing other delivery/project managers.
Why Join Us
- Senior leadership role with direct influence on engineering strategy and execution.
- Work closely with the CTO on some of the company’s most critical initiatives.
- Ownership of delivery for a technically complex AI communications platform.
- Engineering-first, pragmatic culture with real autonomy.
- Flexible working and competitive £80k compensation.
- 26 days holiday plus.
Senior Delivery Manager in West Bromwich employer: Narwhal Media Group (NMG)
Contact Detail:
Narwhal Media Group (NMG) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Delivery Manager in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to delivery management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to discuss how you've led cross-functional teams, managed risks, and delivered projects on time. Highlight your ability to communicate with senior stakeholders, especially in tech environments.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and contributing to our AI communications platform.
We think you need these skills to ace Senior Delivery Manager in West Bromwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Delivery Manager role. Highlight your experience in leading cross-functional teams and managing complex projects. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your leadership experience and how you've successfully delivered projects in the past.
Showcase Your Technical Understanding: Since this role requires a strong technical background, don’t shy away from mentioning your familiarity with software platforms, APIs, and cloud infrastructure. We love seeing candidates who can bridge the gap between tech and delivery!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Narwhal Media Group (NMG)
✨Know Your Stuff
Make sure you have a solid understanding of delivery management principles, especially in software engineering. Brush up on Agile, Scrum, and Kanban methodologies, as well as the technical aspects of AI communications platforms. This will help you speak confidently about how you can lead cross-functional teams.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, particularly in fast-paced environments. Think about times when you've successfully managed ambiguity or complexity, and be ready to discuss how you supported your teams in overcoming challenges.
✨Communicate Clearly
Since this role involves acting as a senior interface between various stakeholders, practice articulating complex ideas simply and clearly. Be prepared to explain how you would translate technical strategies into actionable plans for different audiences, including senior leadership.
✨Ask Insightful Questions
Come prepared with questions that show your interest in the company's direction and challenges. Inquire about their current delivery frameworks, how they handle project risks, or what tools they use for tracking progress. This not only demonstrates your knowledge but also your enthusiasm for the role.
