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For Companies At a Glance
- Tasks: Lead product strategy for Narvar Secure, enhancing shipping insurance for ecommerce retailers.
- Company: Join Narvar, a leader in post-purchase experiences with a diverse and innovative team.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Make a real impact on ecommerce while crafting seamless user experiences.
- Qualifications: 5+ years in product management with a focus on ecommerce and UX optimization.
- Other info: Dynamic work environment with a mission to simplify consumer lives.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Narvar is growing! Narvar is looking for an entrepreneurial, impact-driven Senior Product Manager to lead Narvar Secure, our rapidly growing shipping insurance solution for ecommerce retailers. This is a high-visibility role where you’ll own the end-to-end strategy to scale adoption, transform onboarding into a seamless self-serve experience, and optimize conversion flows that directly drive revenue for both Narvar and our merchants.
You’ll thrive in this role if you’re passionate about crafting seamless, user-centric experiences, making data-informed decisions, and solving complex integration challenges at scale.
Key Responsibilities
- Drive Merchant Growth: Lead product initiatives that accelerate retailer adoption and reduce friction across the onboarding journey.
- Build Self-Serve Experiences: Redesign the onboarding process into intuitive, low-touch workflows that enable merchants to launch independently.
- Boost Attach Rates: Optimize messaging, design, and funnel performance to increase the percentage of orders with shipping protection.
- Lead Technical Integrations: Own integration strategies across ecommerce platforms (e.g., Shopify), support tools (e.g., Zendesk), ERPs, and Narvar’s internal product suite (e.g., Narvar Shield).
- Collaborate Cross-Functionally: Work closely with engineering, design, go-to-market, and customer teams to deliver high-impact outcomes.
What Success Looks Like
- Revenue Growth: Demonstrated impact on Narvar Secure revenue through product-led initiatives and funnel optimization.
- Rapid Merchant Activation: Increased volume and velocity of new merchant launches through scalable self-serve onboarding.
- Higher Attach Rates: Ongoing improvements in conversion driven by UX experimentation and A/B testing.
- Expanded Platform Support: Broader 3rd-party integration coverage that reduces lift for retailers and increases market reach.
Required Qualifications
- 5+ years of product management experience with proven delivery of revenue-driving features.
- Deep understanding of ecommerce and merchant workflows.
- Strong technical intuition; comfortable managing integrations and backend complexity.
- Demonstrated success optimizing UX and improving conversion rates.
- Experience with A/B testing, data analysis, and using insights to guide roadmap decisions.
- Excellent collaboration skills across engineering, design, and business teams.
Preferred Qualifications
- Direct experience owning buy path ecommerce flows.
- Comfort with data tools like SQL, Looker, or similar.
- Background in shipping, insurance, or risk-related fintech products.
- Familiarity with insurance operations such as claims or compliance.
- Experience with transactional or add-on revenue models.
- Knowledge of platforms like Shopify, Salesforce Commerce Cloud, or BigCommerce.
- Track record of building and managing third-party integrations.
About Narvar Secure
Narvar Secure enables ecommerce retailers to offer shipping protection at checkout, providing peace of mind for customers while unlocking a new revenue stream for merchants. After a successful initial launch, the product is gaining strong traction, and now we’re ready to scale. Join us to shape the future of the post-purchase experience!
Why Narvar?
We\\\’re on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That\\\’s why we created Narvar – a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you\\\’ve ever bought something online, there\\\’s a good chance you\\\’ve used our platform!
From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Sonos, Nike, and 1500+ other brands. With hubs in San Francisco, London, and Bangalore, we\\\’ve served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.
Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We\\\’re a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Please read our Privacy Policy to learn what personal information we collect in connection with your job application, and how we may use and share it.
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Sr. Product Manager, Secure employer: Narvar
Contact Detail:
Narvar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr. Product Manager, Secure
✨Tip Number 1
Network like a pro! Reach out to folks in your industry, especially those at Narvar. A friendly chat can open doors and give you insider info that could make your application stand out.
✨Tip Number 2
Prepare for the interview by diving deep into Narvar's products, especially Narvar Secure. Show us you know your stuff and how you can contribute to making our onboarding process even smoother!
✨Tip Number 3
Practice your storytelling skills! We love hearing about your past experiences, so frame them in a way that highlights your impact on revenue growth and user experience improvements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Sr. Product Manager, Secure
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for product management and ecommerce shine through. We want to see how your passion aligns with our mission at Narvar!
Tailor Your Experience: Make sure to highlight your relevant experience in product management, especially any work related to ecommerce or shipping solutions. We love seeing how your background fits with what we do!
Be Data-Driven: Since we value data-informed decisions, include examples of how you've used data analysis to drive product success. Show us your technical intuition and how it has led to tangible results.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Narvar!
How to prepare for a job interview at Narvar
✨Know Your Product Inside Out
Before the interview, dive deep into Narvar Secure and understand its features, benefits, and how it fits into the ecommerce landscape. Be ready to discuss how you can enhance the onboarding experience and drive merchant growth.
✨Showcase Your Data Skills
Since this role involves making data-informed decisions, prepare examples of how you've used data analysis and A/B testing in previous roles. Highlight specific metrics you've improved and how those changes impacted revenue.
✨Emphasise Collaboration
Narvar values cross-functional teamwork, so be prepared to share experiences where you've successfully collaborated with engineering, design, and marketing teams. Discuss how you navigated challenges and achieved high-impact outcomes together.
✨Prepare for Technical Questions
Given the technical nature of the role, brush up on your understanding of integrations and backend complexities. Be ready to discuss your experience with platforms like Shopify and any relevant tools like SQL or Looker.