At a Glance
- Tasks: Lead a vibrant team and ensure exceptional customer service at our community pub.
- Company: The Narrowboat, a lively pub on Regents Canal with a welcoming atmosphere.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Other info: Opportunities for career growth and training in a fun environment.
- Why this job: Join a passionate team and make a real impact in a beloved local pub.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
The Narrowboat is a hidden gem situated directly on Regents Canal. With a bright and open layout spread over two floors, our pub is the heart of the community and the place to be for tourists. Boasting glass sliding doors on both floors, the Narrowboat is light and airy and perfect for those summer days & evenings, especially with our two balconies overlooking the canal. Plus you can step right onto the canal from our downstairs so it really is the perfect summer pub. But with our two fireplaces and cosy ground floor, it's also the perfect winter pub to enjoy evenings in!
A mere 10-minute walk down the canal from Angel tube station will land you at our family + dog-friendly pub! We are looking for energetic and enthusiastic crew members to come and join our wonderful team, to bring their own personalities to our crew and who are passionate about making the Narrowboat the pub to be.
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Supervisor employer: Narrowboat
The Narrowboat is an exceptional employer, offering a vibrant work culture that celebrates individuality and teamwork in a stunning canal-side location. With access to career pathways, training opportunities, and generous benefits like free meals and discounts, we are dedicated to fostering employee growth and ensuring a rewarding experience for our Supervisors. Join us in creating memorable moments for our community and visitors alike, all while enjoying the unique charm of our pub throughout the seasons.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the pub! Before your interview, swing by The Narrowboat and soak up the atmosphere. Chat with the staff and customers to get a feel for the vibe. This will help you connect during your interview and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Show off your personality! When you apply, let your unique character shine through. We want to see how you can bring your own flair to our crew. Don’t be afraid to share your passion for hospitality and how you can contribute to making The Narrowboat the go-to spot!
✨Tip Number 3
Prepare for situational questions! Think about times you've delivered exceptional customer service or trained a team member. We love hearing real-life examples, so have a few stories ready that highlight your skills and experience in hospitality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at The Narrowboat. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share what makes you unique and how you can contribute to our vibrant team at The Narrowboat.
Tailor Your Application:Make sure to tailor your application specifically for the Supervisor role. Highlight your experience in customer service and any leadership roles you've had. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Narrowboat
✨Know the Pub Inside Out
Before your interview, take some time to familiarise yourself with The Narrowboat. Understand its unique features, like the balconies and fireplaces, and think about how you can contribute to its atmosphere. This shows genuine interest and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlighting these moments will demonstrate your passion for creating memorable experiences at the pub.
✨Emphasise Team Training and Leadership
Since training the team is part of the role, come ready to discuss your approach to mentoring and developing others. Share specific strategies you've used in the past to help team members grow, as this aligns perfectly with what they’re looking for.
✨Express Your Commitment to Hospitality
Make it clear that you're serious about a career in hospitality. Talk about your long-term goals and how you see yourself growing within the company. This will resonate well with the interviewers, showing that you’re not just looking for a job, but a place to thrive.
