At a Glance
- Tasks: Lead a vibrant team and ensure exceptional customer service at our community pub.
- Company: The Narrowboat, a lively pub on Regents Canal with a welcoming atmosphere.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Other info: Opportunities for career growth and training in a fun environment.
- Why this job: Join a passionate team and make a real impact in a beloved local pub.
- Qualifications: Strong customer service skills and a passion for hospitality.
The predicted salary is between 24000 - 30000 € per year.
The Narrowboat is a hidden gem situated directly on Regents Canal. With a bright and open layout spread over two floors, our pub is the heart of the community and the place to be for tourists. Boasting glass sliding doors on both floors, the Narrowboat is light and airy and perfect for those summer days and evenings, especially with our two balconies overlooking the canal. Plus you can step right onto the canal from our downstairs so it really is the perfect summer pub. But with our two fireplaces and cosy ground floor, it's also the perfect winter pub to enjoy evenings in! A mere 10-minute walk down the canal from Angel tube station will land you at our family and dog-friendly pub!
We are looking for energetic and enthusiastic crew members to come and join our wonderful team, to bring their own personalities to our crew and who are passionate about making the Narrowboat the pub to be.
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Supervisor employer: Narrowboat
The Narrowboat is an exceptional employer, offering a vibrant work culture where team members can thrive in a supportive environment. With access to career pathways, training opportunities, and generous benefits like free meals and discounts, employees are encouraged to grow within the hospitality industry while enjoying the unique charm of working by the picturesque Regents Canal. Join us to be part of a community-focused pub that values your contributions and fosters personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the pub scene! Visit local pubs, chat with staff, and understand what makes a great atmosphere. This will help you connect with the vibe of The Narrowboat and show your passion during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on social media. They can give you insider tips about the pub and might even put in a good word for you!
✨Tip Number 3
Prepare for the interview by thinking about how you can bring your personality to the team. Be ready to share examples of how you've delivered exceptional customer service in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at The Narrowboat.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share what makes you unique and how you can bring that energy to our team at the Narrowboat.
Tailor Your Application:Make sure to tailor your application to the Supervisor role. Highlight your experience in customer service and any leadership roles you've had. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Narrowboat
✨Know the Pub Inside Out
Before your interview, take some time to research The Narrowboat. Familiarise yourself with its unique features, like the balconies and fireplaces, and think about how you can contribute to its vibrant atmosphere. Showing that you understand the pub's character will impress the interviewers.
✨Show Your Passion for Customer Service
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. This will demonstrate your commitment to creating a welcoming environment and your ability to lead a team in delivering top-notch service.
✨Highlight Your Leadership Skills
Think about times when you've successfully led a team or trained others. Be ready to discuss your approach to motivating staff and ensuring they have the knowledge to delight customers. This will show that you're not just a team player but also a capable leader.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the training and development opportunities available or how the team collaborates during busy shifts. This shows your genuine interest in the role and your desire to grow within the company.
