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For Companies At a Glance
- Tasks: Support clients with enquiries and manage administrative tasks in a fast-paced environment.
- Company: Join Napthens, a supportive and collaborative legal team.
- Benefits: Opportunities for growth, strong focus on client service, and a values-driven workplace.
- Why this job: Make a meaningful impact from day one while helping clients in need.
- Qualifications: Excellent communication skills, attention to detail, and customer service experience.
- Other info: Dynamic role with a focus on teamwork and high standards.
The predicted salary is between 28800 - 42000 £ per year.
Napthens' Private Client team is looking for a Legal Assistant (Enquiries) to support our busy department and provide an excellent first point of contact for clients. This role is ideal for someone who communicates clearly, delivers strong customer service, and enjoys working in a fast-paced, client-focused environment.
Day to day looks something like this:
- Client Communication
- Engage with new and existing clients via phone and online systems
- Provide accurate information about our services
- Diary management, book appointments and prepare quotes
- Administrative Support
- Verify client contact and bank details
- Process payments
- Register and manage essential documents
- Proactive Contribution
- Identify tasks that need attention and act on them
- Support colleagues to maintain smooth workflows
- Updating storage records
What You'll Bring
- Excellent communication skills, particularly using the telephone
- Empathy, as we deal with bereaved clients
- High attention to detail
- Good organisational and multitasking abilities
- Confidence using IT systems and online platforms
- A proactive and supportive attitude
- Ability to work well within a team
- Experience in customer service and administration
Why Join Us
- Supportive and collaborative team environment
- Strong focus on client service and high standards
- Opportunities for development and growth
- A workplace built around our values: We Understand. We Collaborate. We Excel.
If you're looking for a role where you can make a meaningful impact from day one, we'd love to hear from you.
Legal Assistant in Preston employer: Napthens LLP
Contact Detail:
Napthens LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Assistant in Preston
✨Tip Number 1
Get to know the company before your interview! Research Napthens and their Private Client team. Understanding their values and services will help you connect better during the conversation.
✨Tip Number 2
Practice your communication skills! Since this role is all about client interaction, try role-playing with a friend or family member. This will help you feel more confident when engaging with clients.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed multiple tasks or supported a team in the past. This will demonstrate that you're ready for the fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Napthens.
We think you need these skills to ace Legal Assistant in Preston
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Legal Assistant role. Highlight your communication skills and customer service experience, as these are key for us in this position.
Showcase Your Organisational Skills: In your application, give examples of how you've managed multiple tasks or projects. We love seeing candidates who can juggle responsibilities while keeping everything on track!
Be Personable: Since you'll be the first point of contact for clients, let your personality shine through! Use a friendly tone in your writing to show us you can connect with clients empathetically.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role!
How to prepare for a job interview at Napthens LLP
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Legal Assistant (Enquiries). Familiarise yourself with client communication, diary management, and administrative support tasks. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, prepare examples of how you've effectively communicated with clients in the past. Think about situations where you had to convey complex information clearly or handle sensitive topics with empathy, especially given the nature of dealing with bereaved clients.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks and stay organised in a fast-paced environment. You might want to share specific tools or methods you use for diary management and document handling, as this will show that you're proactive and detail-oriented.
✨Emphasise Teamwork and Support
Highlight your ability to work well within a team and support colleagues. Prepare examples of how you've contributed to a collaborative environment in previous roles. This aligns perfectly with the values of the company, showing that you understand the importance of teamwork in delivering high standards of client service.
