Product Lead Agents that meet your customers on your website, inside your app, on a kiosk in a hospital lobby or a quick-service counter. Station is Napster's agent in the physical world, an embodied agent that works the store floor. It meets shoppers on the floor and helps store teams serve more of them: answering routine questions, locating products, checking availability, and handing off to a person when a situation needs one. This is a deeply technical product role for someone who has owned a runtime, platform, or device-level system, generalized a single-customer system for many without breaking the original, and is fluent enough with engineering to own an integration model, not just a backlog. Own the deployment model that takes a new retailer live quickly against a clear readiness bar, with light integration. You take a clear-eyed measure of what makes a deployment slow, define the readiness bar that gets a new retailer live fast, and support the next deployment end to end. Component reuse rises across deployments. You partner with Engineering on the runtime and the systems integration, with the forward-deployed leads on what real stores need, and with the teams selling and supporting Station in the field. Fast, Light Deployment. Paid Time-Off: We offer flexible vacation time with 10 company holidays. Health Plans: We offer robust medical, dental, and vision plans for you and your dependents. Disability, life insurance, and FSA benefits are also available Wellness: Access to Teladoc and an EAP Parental Leave: Paid leave Retirement Savings: Enjoy competitive compensation, equity opportunities, and comprehensive benefits. We’re looking for more forward-thinking, collaborative people to be part of our innovation journey and mission to push the boundaries of technology. If you’re ready to help us achieve this vision, we’d love to hear from you! Napster Corp embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees.
Product Lead (Service Technology) employer: Napster Corp.
Napster is an exceptional employer that fosters a vibrant and collaborative work culture, where creativity thrives and every team member plays a crucial role in shaping the future of AI technology. With flexible vacation policies, comprehensive health plans, and opportunities for professional growth, employees are empowered to make impactful contributions while enjoying competitive compensation and equity options. Join us in a dynamic environment that values innovation and diversity, and be part of a journey that pushes the boundaries of what's possible.
