At a Glance
- Tasks: Lead the development of innovative AI agents for retail environments.
- Company: Join Napster, a pioneer in AI technology with a vibrant culture.
- Benefits: Enjoy flexible vacation, robust health plans, and competitive compensation.
- Other info: Be part of a dynamic team driving impactful innovation.
- Why this job: Shape the future of retail with cutting-edge physical AI technology.
- Qualifications: Experience in product management and technical systems integration.
Product Lead
Napster
Function: Product
Reports To: CPO
Location: Anywhere in US (CST, EST) or UK
About Napster
Napster offers lifelike AI agents that meet your customers wherever they are, and collaborate with your employees as coworkers. Agents that meet your customers on your website, inside your app, on a kiosk in a hospital lobby or a quick-service counter. And agents that work right next to your people, a real crew for every single employee.
The opportunity
Station is Napster's agent in the physical world, an embodied agent that works the store floor. It has presence. A base that turns and tracks the customer, so motion makes it feel alive rather than a screen people walk past. It meets shoppers on the floor and helps store teams serve more of them: answering routine questions, locating products, checking availability, and handing off to a person when a situation needs one. Underneath, it works through the retailer's own approved systems and permissions rather than a parallel stack. The ambition is to make embodied on-floor assistance something many retailers can run: light to integrate, quick to stand up against a clear readiness model, and built to augment the floor so no customer walks away unhelped. This role owns the product that gets it there.
This is a deeply technical product role for someone who has owned a runtime, platform, or device-level system, generalized a single-customer system for many without breaking the original, and is fluent enough with engineering to own an integration model, not just a backlog.
In this role, you will
- Own the Station product: the on-floor experience and the system that lets it work through each retailer's approved systems and permissions.
- Own the deployment model that takes a new retailer live quickly against a clear readiness bar, with light integration.
- Own the readiness bar and the publish-and-handoff model that let Station scale across many retailers without bespoke work each time.
- Own the runtime that drives what happens on the device, and the roadmap behind it.
Your first 90 days
You take a clear-eyed measure of what makes a deployment slow, define the readiness bar that gets a new retailer live fast, and support the next deployment end to end. By day 90 the test is simple: a new retailer can go live against a clear model, in less time and with less custom work than before.
How you'll know it's working
New retailers go live faster, with less bespoke work each time. The on-floor experience holds up in real, busy stores. Component reuse rises across deployments.
Who you'll work with
You partner with Engineering on the runtime and the systems integration, with the forward-deployed leads on what real stores need, and with the teams selling and supporting Station in the field.
Competencies
- Runtime Depth. You have owned a runtime, platform, or device-level system and made it reliable at scale.
- Generalize without Breaking. You take a single-customer system to many without breaking the original.
- AI-First Operator. You treat the floor as a feedback system: interaction logs and escalation patterns synthesized with AI into measurable gains in how well the agent supports staff and shoppers.
- Engineering Fluency. You are credible with engineers on architecture and own an integration model, not just a backlog.
- Fast, Light Deployment. You get a new site live quickly against a clear readiness model, not through a six-month custom build.
- Physical-AI Instinct. You understand what makes an agent on a real floor feel present and useful.
Why this is one of the best seats, period
Physical AI is the frontier, and you would own an embodied agent built to run in many stores, not one showcase. If turning a breakthrough on the floor into a product many stores can run is the work you want, this is the seat.
Benefits
- Paid Time-Off: We offer flexible vacation time with 10 company holidays.
- Health Plans: We offer robust medical, dental, and vision plans for you and your dependents. Disability, life insurance, and FSA benefits are also available
- Wellness: Access to Teladoc and an EAP
- Parental Leave: Paid leave
- Retirement Savings: Contribute pretax earnings to our 401(k) Plan
Our Culture
- Impact: Play a crucial role in our growth journey.
- Culture: Join a vibrant team valuing creativity and collaboration.
- Growth: Thrive in a fast-paced, dynamic environment.
- Reward: Enjoy competitive compensation, equity opportunities, and comprehensive benefits.
- Ready to shape our future? Apply now and be part of something extraordinary!
We're looking for more forward-thinking, collaborative people to be part of our innovation journey and mission to push the boundaries of technology. If you're ready to help us achieve this vision, we'd love to hear from you! At Napster Corp, we're looking for people who are invigorated by our values and driven to change the world, not those who simply check off boxes.
Napster Corp embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We strive to build a company that reflects a global audience.
CCPA Notice for California Job Candidates: Please review our CCPA notice at
https://www.napster.ai/policy-docs/ccpa-notice-for-job-candidates
Product Lead, Station in Oxford employer: Napster Corp.
Napster is an exceptional employer that fosters a vibrant and collaborative work culture, where creativity thrives and every team member plays a crucial role in shaping the future of AI technology. With flexible vacation policies, comprehensive health plans, and opportunities for professional growth, employees are empowered to make impactful contributions while enjoying competitive compensation and equity options. Join us in a dynamic environment that values innovation and diversity, and be part of a journey that pushes the boundaries of what's possible.
StudySmarter Expert Advice🤫
We think this is how you could land Product Lead, Station in Oxford
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Napster Corp. or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
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We think you need these skills to ace Product Lead, Station in Oxford
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Napster Corp..
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Napster Corp. and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Napster Corp.
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Napster Corp. uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
