At a Glance
- Tasks: Lead the product direction and roadmap for a live AI product.
- Company: Join Napster, a pioneering tech company transforming customer interactions.
- Benefits: Flexible vacation, robust health plans, parental leave, and 401(k) options.
- Other info: Dynamic culture focused on creativity, collaboration, and personal growth.
- Why this job: Shape a live product's growth and make a real impact in tech.
- Qualifications: Experience with customer-facing products and strong prioritisation skills.
The predicted salary is between 70000 - 90000 £ per year.
About Napster
Napster offers lifelike AI agents that meet your customers wherever they are, and collaborate with your employees as coworkers. Agents that meet your customers on your website, inside your app, on a kiosk in a hospital lobby or a quick-service counter. And agents that work right next to your people, a real crew for every single employee.
The opportunity
Pulse is live in the field, with real customers depending on it, and it is ready for a single owner to take it from working deployments to a repeatable growth motion. You take deployments already in motion and turn them into a focused product with clear direction, a tight feedback loop, and visible progress. This is a role for someone who has owned a live, customer-facing product, prioritises ruthlessly across competing demands, and brings structure without breaking momentum.
In this role, you will:
- Own Pulse's product direction and roadmap.
- Own the live deployments and the readiness plan behind them.
- Run the feedback loop that keeps the roadmap honest.
- Decide the next set of use cases and which to chase.
Your first 90 days
You stabilise what is live, clarify the next use cases, and bring structure without disrupting customers in motion. By day 90 the test is simple: live deployments are running against a prioritised roadmap, customer feedback is feeding the next release, and usage and deployment-quality metrics are moving up.
How you'll know it's working
- Live deployments make steady progress.
- Strong customer signal feeds the roadmap.
- The roadmap is clear.
- Quality shows up in usage.
Who you'll work with
You partner with Sales and Customer Success on the live accounts and with Engineering on what ships.
Competencies
- Order from Motion. You bring structure to a live product without breaking the customers depending on it.
- Ruthless Prioritisation. You choose what matters across competing demands and hold the line.
- AI-First Operator. You run growth as an AI loop: deployment signals, customer check-ins, and field feedback synthesised into the next release's priorities, so the roadmap updates from the field rather than from memory.
- Feedback Discipline. You run a loop that genuinely moves the roadmap.
- Customer Proximity. You stay close to the accounts that depend on the product.
- Owner's Bias. You take a live product and give it direction, a roadmap, and momentum.
Why this is one of the best seats, period
Most product roles give you users or a blank page. This one gives you both. If turning a live product into a sharp, growing one is your idea of a good problem, this is the seat.
Benefits
- Paid Time-Off: We offer flexible vacation time with 10 company holidays.
- Health Plans: We offer robust medical, dental, and vision plans for you and your dependents. Disability, life insurance, and FSA benefits are also available.
- Wellness: Access to Teladoc and an EAP.
- Parental Leave: Paid leave.
- Retirement Savings: Contribute pretax earnings to our 401(k) Plan.
Our Culture
- Impact: Play a crucial role in our growth journey.
- Culture: Join a vibrant team valuing creativity and collaboration.
- Growth: Thrive in a fast-paced, dynamic environment.
- Reward: Enjoy competitive compensation, equity opportunities, and comprehensive benefits.
Ready to shape our future? Apply now and be part of something extraordinary! We’re looking for more forward-thinking, collaborative people to be part of our innovation journey and mission to push the boundaries of technology. If you’re ready to help us achieve this vision, we’d love to hear from you!
At Napster Corp, we're looking for people who are invigorated by our values and driven to change the world, not those who simply check off boxes. Napster Corp embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We strive to build a company that reflects a global audience.
StudySmarter Expert Advice🤫
We think this is how you could land Product Lead in Edinburgh
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Napster Corp.!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Napster Corp. would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Napster Corp. through your school's career services!
We think you need these skills to ace Product Lead in Edinburgh
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Lead, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Lead position at Napster Corp.. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Napster Corp.
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
