Napoleon, located near Berkswell, seeks a Customer Service & Technical Support Advisor to handle consumer inquiries, warranty claims and spare parts requests. You will build strong knowledge of Napoleon barbecues and assist customers with operation, care and troubleshooting.
In this role you will support the sales office and warehouse, process orders and maintain accurate records. A proactive, customer-focused approach and MS Office proficiency are essential; Sage 50 experience is a plus.
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