At a Glance
- Tasks: Lead design projects that transform pet insurance experiences and improve customer journeys.
- Company: Napo, a passionate team dedicated to revolutionising pet insurance for owners and their furry friends.
- Benefits: Flexible contract, impactful work, and a chance to make a real difference in pet care.
- Other info: Dynamic environment with a focus on collaboration and rapid execution.
- Why this job: Join us to create innovative solutions that pet owners truly need and see results quickly.
- Qualifications: Proven experience in leading design projects with measurable business impact and strong communication skills.
The predicted salary is between 67500 - 82500 £ per year.
About Us
Napo started with a dog. Our founder JP struggled to get decent insurance for his dachshund, Napoleon, as he got older. When Napo passed away, JP built the company he wished had existed, one that actually looks after pets and the people who love them. That's still the whole point. We offer lifetime cover up to £16,000 a year, free 24/7 vet video calls through FirstVet, and we pay vets directly so owners aren't stuck managing bills while their pet's unwell. We're proud to be a Which? Best Buy, rated Defaqto 5-star and Excellent on Trustpilot, and we back that up where it counts too, with a 95% claim acceptance rate and most claims settled within 5 days. We're a small team building something people notice. Everyone at Napo owns real problems and sees their work go live fast, no bureaucracy, no waiting around for six people to sign off. If you want to do work that changes how pet owners experience insurance, and see the impact within weeks not years, we'd love to hear from you.
Why join us
Join a powerful team that's building something pet owners really need. We're a bit obsessed with getting things right for pets and the humans who love them. That's the whole point of Napo, and it's why we need people who care about doing the work well, not just doing it. If that sounds like your kind of challenge, we'd love to hear from you. Come help us build a better way to insure pets.
The Role
We're looking for a Senior or Lead Product Designer for a 3-4 month contract to help us shape the future of pet care. You'll lead complex, customer-facing design work at Napo, driving projects independently from business requirements through prototyping, build and release. The role reports into the Head of Product.
What You'll Be Doing
- Owning and delivering design projects that improve conversion, retention or profitability
- Grounding designs in market research, user testing and our product principles
- Collaborating closely with Engineering, Product Marketing, Product, Data and Compliance to transform customer journeys and launch new features
What We're Looking For
Skills
- Can independently run the design process end-to-end, from research through to delivery
- Strong design craft
- Clear communicator, able to frame design decisions with various stakeholders, including engineers
Experience
- Has led customer-facing design projects end-to-end, with measurable impact on business metrics like conversion or retention
- Comfortable working as the primary or sole designer on a product
How You Work
- You're hands-on: you define milestones, surface risks early and keep things moving without prompts
- You proactively reach out across the business to get feedback and make sure your designs are fit for purpose
- You communicate clearly and build alignment through reviews and workshops
- You're outcome-focused and customer-centred, connecting design work to business goals
- You're comfortable being the only designer in the room, working closely with product and engineering
- You're curious and open to feedback
Senior/ Lead Product Designer (Contract) employer: Napo Limited
At Napo, we pride ourselves on being a dynamic and innovative employer that truly values the contributions of our team members. Our collaborative work culture fosters creativity and allows you to see the direct impact of your work in a fast-paced environment, where decisions are made swiftly without unnecessary bureaucracy. With a strong focus on employee growth and a commitment to making a difference in the pet insurance industry, joining us means being part of a passionate team dedicated to improving the lives of pets and their owners.
StudySmarter Expert Advice🤫
We think this is how you could land Senior/ Lead Product Designer (Contract)
✨Connect with Product Management Communities
Dive into online communities like Product School or Mind the Product. Engage in discussions, share your insights, and ask questions. This can help you build relationships and visibility in the product management scene, plus you might hear about temp roles before they even get posted!
✨Attend Industry Meetups and Workshops
Check out local meetups or workshops specifically targeted at product management. These gatherings are prime spots to meet hiring managers and fellow practitioners. Plus, they often lead to connections that can help you land temporary roles.
✨Showcase Your Work with a Portfolio
Even if you're after a temporary gig, having a solid portfolio is key! Include case studies of past projects, highlighting your role and how you drove product success. Use platforms like Behance to display your work visually.
✨Apply Directly on Company Websites
When you spot a temp role like Senior/ Lead Product Designer (Contract) at Napo Limited, go straight to their website to apply. Direct applications often have a better chance of standing out since they show commitment. It's worth the extra effort, trust us!
We think you need these skills to ace Senior/ Lead Product Designer (Contract)
Some tips for your application 🫡
Show Off Your Product Sense:In product management, we want to see your understanding of user needs and business value. When you're crafting your CV and cover letter, highlight specific products you've worked on, the methodologies you used, and how those experiences shaped your product sense. If you have insights into user journey mapping, competitive analysis, or product lifecycle, make sure to feature them!
Highlight Relevant Experience:For a temporary role, employers often look for candidates who can hit the ground running. Make sure your written application showcases not just your past roles, but also specific outcomes you've driven. Don't shy away from using metrics—how did your contributions impact the product or team? We love when you quantify your achievements!
Be Ready to Adapt:Temporary positions can often lead to quick changes in direction. In your cover letter, convey your adaptability and eagerness to learn. Mention any experiences where you’ve had to pivot or adjust your approach to meet project goals. Talk about how you thrive in dynamic environments—it'll really resonate with us at Napo Limited!
Link to Your Portfolio:If you've worked on product roadmaps, user stories, or any visualisations, link to your portfolio in your application. Even a personal project that demonstrates your skills as a product manager can show your proactive approach. It's a great way for us to see your work in action and understand your style. And remember, apply through our website to make it easier for us to find you!
How to prepare for a job interview at Napo Limited
✨Show Off Your Product Knowledge
Make sure we can discuss the product lifecycle with confidence! Be ready to showcase your understanding of key concepts in product management, such as roadmap planning and user research. We want to hear about any tools you're familiar with, like JIRA or Trello, as they’re popular in this space!
✨Agile Mindset is Key
As a temporary role, they'll want us to hit the ground running. Brush up on Agile methodologies and be prepared for scenario-based questions where you might need to demonstrate how you'd handle shifting priorities or tight deadlines. Show that you can think on your feet and adapt quickly!
✨Bring Your Portfolio of Projects
If you've got any product projects up your sleeve—be it case studies or live examples—bring them along! For a temporary position, they’re going to want to see tangible results from your previous work, so don't hold back on demonstrating how you've made an impact in past roles.
✨Communicate Clearly and Concisely
They’ll be looking to see how you articulate your ideas, so practice your pitch! Make sure we can summarise complex product requirements into clear, understandable language. Being able to express yourself well is vital in product management, especially in a temporary role where quick collaboration is essential!
