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- Tasks: Support corporate clients with top-notch administrative services and course scheduling.
- Company: Join a rapidly growing training business within the NAPIT Group.
- Benefits: Enjoy 25 days annual leave, health schemes, and company social events.
- Other info: Dynamic role with opportunities for growth and learning in a supportive environment.
- Why this job: Make a real impact by building relationships with key accounts and enhancing client experiences.
- Qualifications: Strong communication skills and prior administration experience are essential.
The predicted salary is between 25000 - 30000 £ per year.
Responsible to: Student Services Manager
Location: Head Office, Mansfield
Role Overview
NAPIT Training is a rapidly growing business within the NAPIT Group. This role supports the planned growth of the training business by delivering a first‑class service to corporate clients. The role reports to the Student Services Manager and works closely with Training, Sales, marketing and accounts teams as a key account administrator, supporting the development of large customers.
Key Responsibilities
- Provide administrative support to large training clients.
- Schedule all public and private courses, coordinating with delivery teams.
- Build relationships and communicate regularly with key accounts to ensure smooth training delivery.
- Liaise with department teams such as marketing, finance and facilities.
- Prepare monthly reports and track key performance indicators.
- Engage in monthly, quarterly and annual client appraisals proactively.
Qualifications
- Professional, articulate, confident communicator with outstanding communication skills.
- Ability to build effective relationships with customers and team members.
- Proficient in CRM systems and Microsoft products.
- Decision‑making and prioritisation skills, able to work to tight deadlines.
- Solution‑focused with prior administration experience.
- Willingness to embrace new working practices and learn quickly.
- Electrical industry knowledge or experience is desirable.
- Full UK driving licence.
Benefits & Package
- 25 days paid annual leave + statutory holidays.
- Additional days awarded up to 5 based on length of service.
- Contributory pension scheme.
- Free on‑site parking.
- Company health scheme covering eye care, dental, physiotherapy and mental health assistance.
- Company‑wide social events.
Key Account Administrator in Mansfield employer: NAPIT Group
Contact Detail:
NAPIT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Administrator in Mansfield
✨Tip Number 1
Network like a pro! Reach out to current employees at NAPIT Training on LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research NAPIT Training’s values and recent projects. This shows you’re genuinely interested and ready to contribute to their growth.
✨Tip Number 3
Practice your communication skills! As a Key Account Administrator, you'll need to articulate your thoughts clearly. Try mock interviews with friends or family to build confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Key Account Administrator in Mansfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Administrator role. Highlight your administrative experience and any relevant skills that match the job description, like communication and relationship-building.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your experience with CRM systems and how you can contribute to our growth at NAPIT Training.
Showcase Your Skills: Don’t forget to showcase your decision-making and prioritisation skills in your application. Give examples of how you've worked under tight deadlines and delivered results in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at NAPIT Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Key Account Administrator role. Familiarise yourself with the responsibilities listed in the job description, especially around providing administrative support and building relationships with clients. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Communication Skills
As a Key Account Administrator, strong communication is key. Prepare examples of how you've effectively communicated with clients or team members in the past. Be ready to discuss how you can maintain smooth training delivery by liaising with various departments like marketing and finance.
✨Demonstrate Your Problem-Solving Abilities
Employers love candidates who can think on their feet. Think of situations where you faced challenges in previous roles and how you resolved them. Highlight your solution-focused mindset and decision-making skills, as these are crucial for managing tight deadlines and client expectations.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within NAPIT Training. This shows your genuine interest in the role and helps you assess if it's the right fit for you.