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For Companies At a Glance
- Tasks: Support corporate clients with top-notch administrative services and course scheduling.
- Company: Join a rapidly growing training business within the NAPIT Group.
- Benefits: Enjoy a competitive salary, professional development, and a dynamic work environment.
- Other info: Opportunity to learn and grow in a supportive team atmosphere.
- Why this job: Make a real impact by building relationships with key accounts and ensuring smooth training delivery.
- Qualifications: Strong communication skills and prior administration experience are essential.
The predicted salary is between 25000 - 30000 £ per year.
Responsible to: Student Services Manager
Location: Head Office, Mansfield
Role Overview
NAPIT Training is a rapidly growing business within the NAPIT Group. This role supports the planned growth of the training business by delivering a first‑class service to corporate clients. The role reports to the Student Services Manager and works closely with Training, Sales, marketing and accounts teams as a key account administrator, supporting the development of large customers.
Key Responsibilities
- Provide administrative support to large training clients.
- Schedule all public and private courses, coordinating with delivery teams.
- Build relationships and communicate regularly with key accounts to ensure smooth training delivery.
- Liaise with department teams such as marketing, finance and facilities.
- Prepare monthly reports and track key performance indicators.
- Engage in monthly, quarterly and annual client appraisals proactively.
Qualifications
- Professional, articulate, confident communicator with outstanding communication skills.
- Ability to build effective relationships with customers and team members.
- Proficient in CRM systems and Microsoft products.
- Decision‑making and prioritisation skills, able to work to tight deadlines.
- Solution‑focused with prior administration experience.
- Willingness to embrace new working practices and learn quickly.
- Electrical industry knowledge or experience is desirable.
- Full UK driving licence.
Benefits
Key Account Administrator employer: NAPIT Group
Contact Detail:
NAPIT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the electrical industry and let them know you're on the hunt for a Key Account Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching NAPIT Training and understanding their training services. Show us that you’re not just another candidate; demonstrate your knowledge about their corporate clients and how you can support their growth.
✨Tip Number 3
Practice your communication skills! As a Key Account Administrator, you'll need to build relationships with clients and team members. Role-play common interview questions with a friend to boost your confidence and articulate your thoughts clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Key Account Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Administrator role. Highlight your administrative experience and any relevant skills that match the job description, like communication and relationship-building.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your experience with CRM systems and how you can contribute to delivering first-class service to our corporate clients.
Showcase Your Skills: Don’t forget to showcase your decision-making and prioritisation skills in your application. Give examples of how you've successfully managed tight deadlines in previous roles, as this is key for us at NAPIT Training.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at NAPIT Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Key Account Administrator role. Familiarise yourself with the responsibilities listed in the job description, especially around providing administrative support and building relationships with clients. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Communication Skills
As a Key Account Administrator, strong communication is key. Prepare examples of how you've effectively communicated with clients or team members in the past. Be ready to discuss how you can maintain smooth communication between departments like marketing, finance, and training teams.
✨Demonstrate Your Organisational Skills
This role requires excellent organisational abilities, so come prepared with examples of how you've successfully managed multiple tasks or projects. Discuss your experience with scheduling courses and coordinating with delivery teams, as this will show you can handle the demands of the job.
✨Be Ready to Discuss Problem-Solving
The ability to be solution-focused is crucial for this role. Think of specific instances where you've faced challenges in previous positions and how you resolved them. Highlight your decision-making and prioritisation skills, especially when working under tight deadlines.