At a Glance
- Tasks: Supervise volunteers, manage stock, and ensure a great customer experience.
- Company: Join a charity shop making a real difference in the community.
- Benefits: Competitive pay, 24 days holiday, and a supportive work environment.
- Why this job: Help local children while gaining valuable retail experience.
- Qualifications: Strong interpersonal skills; retail experience is a plus.
- Other info: Flexible part-time role with opportunities for growth.
The predicted salary is between 12 - 16 £ per hour.
Our charity shops provide a great source of income to enable us to provide care for local children and their families. We are looking for an Assistant Shop Manager to help run our shop and raise our profile in the area. Doing all you can to increase income to support the work of the Trust, your responsibilities will include meeting and greeting customers, merchandising, pricing, stock sorting and rotation, banking and staff planning. All our shops aim to offer a pleasant customer experience with a good old-fashioned bargain to boot and we expect our Assistant Shop Managers to reflect this in their approach to work.
Working with your Shop Manager and alongside volunteers, it is essential that you have strong interpersonal skills and a compassionate nature. Although not essential, experience in retail would be ideal and a full driving licence would be useful.
Key Responsibilities:- To provide day-to-day supervision and training of the volunteers, ensuring that tasks are properly delegated in accordance with their experience and abilities.
- To produce a weekly work rota ensuring that the shop is fully staffed during opening hours, arranging cover for holidays and sickness.
- To ensure that adequate donated stock, appropriate to the business, is sourced and priced accordingly.
- To ensure financial controls are adhered to including the till reconciliation, daily banking of takings and weekly reporting of sales to the Finance Manager at Naomi House.
- To ensure that the shop premises comply with Health & Safety legislation for staff and customers.
- The management of daily fire risk responsibilities, including means of escape, fire evacuation plan, completion of the fire safety logbook, fire protection (alarms and doors), fire equipment, housekeeping and relevant fire safety training.
Benefits include a competitive salary, 24 days holiday, group pension scheme, life assurance, Blue Light Discount, Health cash plan and the opportunity to work in an organisation where every job matters! Part-time permanent position working hours - 21 hrs per week (over 3 days) which include some weekend working. You will also cover for the Shop Manager’s absence (holidays, regular day off, sickness absence) so flexibility over working days will be needed. Hourly rate of pay: £12.81 per hour.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. Successful applicants will be required to apply for an enhanced disclosure from the Disclosure and Barring Service (formerly Criminal Records Bureau) and asked to provide satisfactory references covering the last 5 years. We are an Equal Opportunities employer, welcoming applications from all sections of the community.
We reserve the right to close this vacancy earlier than the advertised date once sufficient suitable applications have been received. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Assistant Shop Manager in Romsey employer: Naomi House & Jacksplace
Contact Detail:
Naomi House & Jacksplace Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager in Romsey
✨Tip Number 1
Get to know the shop and its mission! Before your interview, pop into the shop, chat with the staff, and understand what makes it tick. This shows you’re genuinely interested and helps you connect with the team.
✨Tip Number 2
Show off your people skills! As an Assistant Shop Manager, you'll be working closely with volunteers and customers. Be ready to share examples of how you've successfully managed teams or provided excellent customer service in the past.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle stock management or a busy day in the shop. Practising these scenarios can help you feel more confident during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Assistant Shop Manager in Romsey
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about helping local children and families, so share any relevant experiences or motivations that drive you.
Tailor Your CV: Make sure your CV is tailored to the Assistant Shop Manager position. Highlight any retail experience, customer service skills, or volunteer work that aligns with our mission. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for specific skills and experiences, so don’t be shy about showcasing them!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Naomi House & Jacksplace
✨Know the Charity's Mission
Before your interview, take some time to understand the charity's mission and values. This will help you align your answers with their goals and show that you're genuinely interested in contributing to their cause.
✨Showcase Your Interpersonal Skills
As an Assistant Shop Manager, strong interpersonal skills are key. Prepare examples of how you've successfully interacted with customers or managed a team in the past. This will demonstrate your ability to create a pleasant shopping experience.
✨Be Ready for Practical Scenarios
Expect questions about day-to-day shop management, like how you'd handle stock rotation or volunteer training. Think through these scenarios beforehand so you can provide clear, practical solutions during the interview.
✨Flexibility is Key
Since the role requires covering for the Shop Manager, be prepared to discuss your availability and flexibility. Highlight any previous experience where you adapted to changing schedules or took on additional responsibilities.