Head of Digital

Nanushka is looking for a talented Head of Digital! The Head of Digital is accountable for delivering the ecommerce business on .com, FarFetch, TMALL and other marketplaces, as well as designing a digital brand flagship representative of a New Luxury Premium brand. This person is a critical leader and digital evangelist within the brand's commercial digital business, reporting to the CEO and leading teams of direct and indirect reports under a single cohesive vision. The ideal candidate is a collaborative partner, a critical thinker, and experienced coach and mentor for digital Associates. This is a full-time position based at Nanushka’s headquarters in Budapest or its London office, starting as soon as possible.

PRIMARY RESPONSIBILITIES:

• Lead global e-commerce business with full P&L ownership, overseeing merchandising, promotional strategy, and content.
• Create and execute global e-commerce strategies to grow revenue and enhance brand presence.
• Drive profitability by increasing site traffic, improving conversion rates, boosting average order value, and managing margins.
• Position .com as a digital flagship, translating global brand and product stories into cohesive, consumer-facing experiences.
• Manage e-commerce trading calendar including promotions, merchandising and site-refreshes.
• Partner cross-functionally with teams like performance marketing, CRM, UX, and analytics to deliver strong business results.
• Collaborate with cross-functional partners in Retail, Merchandising, Planning, Marketing, Creative, IT, and future Cross-Functional Partners to optimize processes and drive sales online.
• Excellent collaboration with the Marketing team to execute activities in line with the communication calendar, ensuring all actions align to brand standards.
• Analyze and optimize performance metrics, using insights to improve KPIs and benchmark results.
• Meet budget and growth goals set by senior management.
• Coach and develop all digital associates; provide guidance on development and successional plans and career growth.
• Keep up to date with evolving online media and technology trends in partnership with future Cross-Functional Partners.

QUALIFICATIONS:

Experience:

• 7+ years of relevant experience as e-commerce business manager, with experience of leading teams, trading the site in an international environment within fashion.
• Experience working in brand with strong experience in D2C and B2B fashion businesses.
• Experience working on Shopify platform.

Skills:

• The successful candidate should have a strong understanding of the balance between commercial and creative.
• Strong project management skills with a track record of delivering projects and budget on target.
• Strong interpersonal, leadership and relationship management skills, with the ability to lead both direct reports and cross-functional teams.
• Strong written and oral communication skills with the ability to present at a high-level.
• Experience in site merchandising, planning, performance marketing and analytics.
• Innovative and commercially-minded with a 'can-do' attitude.
• High performance orientation through self-motivation and agility.
• Flexibility to adapt to changes in shifting priorities.
• High energy and hands-on attitude with a clear bias for action; solution orientation and getting things done.
• Must be able to discover and identify best solutions and developing methods to improve efficiency.
• Candidate must be able to travel domestically and abroad, if needed.
• Excellent at working in a fast-paced environment and are comfortable to take decisions.

WHAT WE OFFER:

• A comprehensive benefits package including a competitive salary, clothing allowance and company devices.
• A purpose-driven business with a focus on sustainability in all aspects of our business.
• An energetic and open-minded global team.
• The possibility to learn, develop yourself and be part of the growth story of Nanushka.

NANUSHKA is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.