Office Manager

We are a dynamic, fast-growing aviation company specializing in the distribution of hard-to-find aviation spare parts. Driven by a global presence, sales excellence, technical knowledge, and an unwavering commitment to quality, we’re on a mission to redefine support in the aviation industry. As we continue to expand, we are seeking a highly organized and experienced Office Manager to anchor our UK office operations. This is a hands-on, long-term role ideal for someone who thrives in a fast-paced environment, understands the aerospace distribution landscape, and is passionate about aviation logistics and customer service. This is more than an admin job—it’s a steppingstone into junior leadership in a thriving aviation business. If you’re proactive, detail-oriented, and eager to grow in the aerospace industry, we want to hear from you.

Why Join Us?

• Be Part of Something Bigger: Join a company with global reach and long-term growth plans.
• Make a Measurable Impact: Your input will shape the future of our UK operations.
• Grow Your Career: This role is designed for those looking to step into junior management and grow with us.
• Work in a Niche Industry: Aerospace and aviation spare parts are specialized fields with strong career development opportunities.

Key Responsibilities:

• Operations & Logistics: Manage inbound and outbound shipments, ensuring documentation accuracy and customs compliance; maintain and reconcile inventory records; inspect and log all deliveries; coordinate time-sensitive deliveries aligned with project priorities; act as the key liaison with our U.S. headquarters for logistics, operations, and reporting; assist with government registrations and regulatory documentation; review contracts for operational and compliance accuracy.
• Customer Relations: Serve as the primary point of contact for clients, handling inquiries, orders, and repairs; deliver exceptional service across phone, email, and CRM platforms; support customer onboarding and business development efforts; foster long-term client relationships through reliability and responsiveness.
• Procurement & Supplies: Oversee purchasing of office and operational materials; coordinate with suppliers and internal teams to ensure timely, cost-effective sourcing.
• Financial Administration: Maintain basic financial records; support with cash flow and reporting; assist with accounts, invoices, purchase orders, and financial documentation.
• Office Management: Keep office operations running efficiently; manage records, documents, and filing systems; ensure adherence to aviation and internal compliance standards.

About You

Required Qualifications:

• 2–5 years of experience in office management, logistics, or operations (aviation or aerospace industry experience strongly preferred).
• Solid knowledge of shipping/export processes, especially related to aviation spare parts.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
• Exceptional multitasking, organizational, and communication skills.
• Able to work independently in a small but fast-moving team.
• Willingness to travel as required.

Preferred (Nice to Have):

• Experience with aerospace spare parts distribution or aviation logistics.
• Familiarity with ERP or inventory management systems.

Perks & Benefits:

• Competitive starting salary.
• 20 days flexible annual leave.
• Pension scheme option after probationary period.
• On-site parking at our Datchet, Surrey office.
• Monday–Friday work schedule (08:30–16:30).
• Supportive and growth-focused team culture.