Assistant Manager – Lead, Motivate & Elevate Guest Experience in Twickenham

Assistant Manager – Lead, Motivate & Elevate Guest Experience in Twickenham

Twickenham Full-Time 36000 - 36000 £ / year (est.) No working from home possible
nando's

At a Glance

  • Tasks: Lead and inspire a team to deliver an exceptional guest experience at Nando's.
  • Company: Join the vibrant Nando's family where fun meets passion.
  • Benefits: Enjoy free food, travel opportunities, and a competitive bonus package.
  • Other info: Dynamic environment with excellent internal progression opportunities.
  • Why this job: Make a real impact while having fun and developing your career.
  • Qualifications: Previous management experience and a passion for customer service.

The predicted salary is between 36000 - 36000 £ per year.

Salary up to: 36,000.00

Have you been to Nando's before? We do things a bit differently round here. More than just a job, we have each other's backs, we inspire each other and we don't take ourselves too seriously - we're family. We want Nandocas (our team members) to be happy and do well. Whatever your path, we're here to run brilliant shifts. We want to make money, change lives and have fun at the same time.

As an Assistant Manager, the Spicy stuff we can offer you:

  • 4-week paid sabbatical after every 5 years of commitment to us
  • Free food at work and a tasty discount on your days off
  • Travel opportunities to learn more about our roots
  • Team bonding opportunities throughout the year
  • 3-month Assistant Manager training plan from Day 1
  • Competitive bonus package
  • Employee referral bonus for every successful friend referred as a Manager, you will receive a 1000 reward (if you work in the UK)/ 1000 cash (if you work in the ROI)
  • Contributory pension scheme (if you work in the UK only)
  • Reward membership and access to great discounts
  • Internal progression opportunities, we aim for 70% internal progression from Assistant Managers to Assistant General Managers

The Sauce we need:

  • Passion, pride and the drive to motivate and engage a team
  • As an Assistant Manager you will live and breathe our brand and values
  • Previous management experience and bucket-loads of energy to inspire and motivate
  • You are customer obsessed and excited by the opportunity to deliver perfect PERi-PERi to our customers every time, whether in our restaurants or in their home
  • Someone who is hungry to learn and develop, comfortable with an ever changing, fast paced environment
  • You will drive the development of your team and spot great talent for managers of the future
  • You will ensure the Nando's customer journey is carried out on shift, every day, across all channels

Good food, good vibes, good people.

Assistant Manager – Lead, Motivate & Elevate Guest Experience in Twickenham employer: nando's

At Nando's, we pride ourselves on creating a vibrant and supportive work environment where our team members, or Nandocas, are valued like family. As an Assistant Manager in Twickenham, you'll enjoy unique benefits such as a 4-week paid sabbatical after five years, free meals during shifts, and extensive training opportunities that foster personal and professional growth. With a strong emphasis on internal progression and a culture that celebrates passion and teamwork, Nando's is the perfect place for those looking to elevate their career while having fun.

nando's

Contact Details:

nando's Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Manager – Lead, Motivate & Elevate Guest Experience in Twickenham

Tip Number 1

Get to know Nando's inside out! Familiarise yourself with our values and what makes us tick. When you walk into that interview, let your passion for the brand shine through – it’s all about showing you’re a true Nandoca at heart.

Tip Number 2

Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on how you can motivate and engage a team, and share examples from your past experiences that highlight your leadership skills.

Tip Number 3

Don’t just sit back and wait for the call! Follow up after your interview with a friendly email thanking them for the opportunity. It shows you’re keen and keeps you fresh in their minds – plus, who doesn’t love a bit of gratitude?

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the juicy details about the role and what we’re looking for, so you can tailor your approach perfectly.

We think you need these skills to ace Assistant Manager – Lead, Motivate & Elevate Guest Experience in Twickenham

Team Leadership
Motivational Skills
Customer Service Orientation
Management Experience
Adaptability
Passion for Food
Training and Development

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your passion for the Nando's brand shine through. We want to see how excited you are about delivering that perfect PERi-PERi experience and motivating a team. Share your love for food and customer service!

Be Yourself:We’re all about being genuine here at Nando's. Don’t be afraid to show your personality in your application. We want to know who you are beyond your qualifications, so let your unique voice come through!

Highlight Your Experience:Make sure to showcase any previous management experience you have. We’re looking for someone with energy and the ability to inspire others, so share specific examples of how you've led teams or improved guest experiences in the past.

Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our Nando's family!

How to prepare for a job interview at nando's

Know Your Nando's

Before the interview, make sure you know a bit about Nando's culture and values. Familiarise yourself with their menu and what makes them unique. This will show your passion for the brand and help you connect with the interviewers.

Showcase Your Leadership Skills

As an Assistant Manager, you'll need to motivate and engage your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your ability to inspire others and create a positive work environment.

Emphasise Customer Obsession

Nando's is all about delivering a fantastic customer experience. Be ready to discuss how you've gone above and beyond for customers in previous roles. Share specific stories that demonstrate your commitment to customer satisfaction and how you handle feedback.

Be Ready for a Fast-Paced Environment

The restaurant industry can be hectic, so prepare to discuss how you thrive under pressure. Think of examples where you've successfully managed multiple tasks at once or adapted to sudden changes. This will show you're ready for the dynamic nature of the role.