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For Companies At a Glance
- Tasks: Inspire and lead a customer-focused team to deliver exceptional service.
- Company: Popular restaurant chain in Swansea with a vibrant atmosphere.
- Benefits: Paid sabbatical every 5 years, free meals, and competitive bonuses.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: Management experience and a passion for the brand are essential.
- Other info: Fast-paced environment with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
A popular restaurant chain in Swansea is looking for an Assistant Manager who will inspire and engage the team, ensuring exceptional customer service and operational excellence.
Responsibilities include:
- Motivating staff
- Managing customer journeys
- Spotting future managerial talent
The role offers perks like a paid sabbatical every 5 years, free meals, and a competitive bonus package.
Ideal candidates should possess management experience, a passion for the brand, and the ability to thrive in a fast-paced environment.
Assistant Manager — Lead a Customer-Obsessed Team in Swansea employer: Nando's
Contact Detail:
Nando's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager — Lead a Customer-Obsessed Team in Swansea
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the restaurant chain on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Show off your passion! When you get that interview, make sure to share why you love the brand. We want to see your enthusiasm for customer service and how you can inspire the team.
✨Tip Number 3
Prepare for situational questions! Think about times you've motivated a team or handled a tough customer. We need to know how you’ll manage those customer journeys and spot future talent.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Assistant Manager — Lead a Customer-Obsessed Team in Swansea
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the brand shine through. We want to see how much you care about delivering exceptional customer service and how you can inspire a team to do the same.
Highlight Relevant Experience: Make sure to showcase your management experience clearly. We’re looking for candidates who have successfully led teams before, so share specific examples of how you've motivated staff and improved customer journeys.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and qualities mentioned in the job description. We love seeing candidates who take the time to connect their experiences with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Nando's
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in the restaurant's values, menu, and customer service philosophy. This will not only show your passion for the brand but also help you align your answers with their expectations.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully motivated a team or improved customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your management experience.
✨Demonstrate Customer-Centric Thinking
Think about how you would enhance the customer journey in the restaurant. Be ready to discuss specific strategies or ideas that could improve customer satisfaction and operational excellence, showing that you can think on your feet.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team culture, opportunities for growth, or how they measure success in customer service. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
