At a Glance
- Tasks: Lead safety initiatives and ensure compliance across Nando’s restaurants in Ireland and Scotland.
- Company: Join Nando’s, a vibrant brand dedicated to creating lasting happiness for its people and customers.
- Benefits: Competitive pay, travel opportunities, and a supportive work environment.
- Other info: Exciting career growth potential in a fast-paced, collaborative environment.
- Why this job: Make a real impact on safety culture while enjoying a dynamic and engaging workplace.
- Qualifications: 3-5 years in safety management, strong communication skills, and relevant certifications.
The predicted salary is between 44550 - 54450 £ per year.
- Hourly Rate: £1.00
- This may differ for under 18s
This is a regional role that will require regular travel across Ireland & Scotland. The successful candidates is required to be based within the region.
Nando’s is on a journey to Create Lasting Happiness, making a difference to the lives of our People, our customers, and the communities we work in.
Originally started in Johannesburg, South Africa, we pride ourselves on creating memorable experiences for everyone involved in Nando’s: from our employees, communities, founders, and suppliers, but most importantly, our customers.
The role of the Regional Safety Manager is a well-established role in our business that has a key influence in shaping and influencing the safety culture in Nando’s.
The role is there to promote, manage and support legal compliance at a regional level and to support the Head of Restaurant Compliance to do this on a national level.
The Regional Safety Manager is a specialised role that is expert in safety and compliance and has a firm hand in identifying and notifying the restaurant of business critical risks in their region.
All of the support that is given must actively demonstrate and encourage behaviours that foster the Nando’s values and from time to time there may be occasions where the role is required to deputise for the Head of Restaurant Compliance.
As a field based support manager, the Regional Safety Manager’s main areas of influence are:
- The Nando’s perspective- managing the implementation of national safety initiatives in the region
- The regional perspective- dealing with regional business challenges and providing specialist knowledge to find solutions
- Keeping things on track- supporting the region on staying within legal and policy guidelines
Key Responsibilities & Expectations: Nando’s perspective
- To work with the MDs they support to ensure that all systems and processes are in place in line with Nando’s Safety/QA policies
- To assist and influence in the identification of areas of operational non-compliance appropriate for company-wide action
- To assist in the review of fire, H&S and food hygiene practices, procedures in line with policies and legal compliance at Nando’s
- To promote best practice within the business and actively look to improve processes and procedures across Nando’s
- To promote a sustainable safety culture in Nando’s
- To identify matters for insurance escalation to protect the interests of the brand.
- To liaise with the press office on matters that have the potential to cause adverse brand reputation.
- Regional Perspective
- To actively participate in any meetings attended to bring a safety perspective to business discussions, to report on safety/QA performance and to co-ordinate required actions
- To liaise with MDs on resolving items outstanding from Compliance Summary
- To manage the day to day interface with our pest control provider, and advise Patraos and MDs of actions required
- To monitor delivery of waste disposal & pest control service levels in the region and ensure the contracts are effectively implemented
- To liaise with our licensing lawyers, to facilitate the applications for new or varied Premises
- Licenses, and to manage DPS changes
- To liaise with other external service providers on behalf of the region that have a safety implication.
- To collate and keep accurate records relating to o AFP incidents o Restaurant visits o Licensing arrangements o Restaurant EHO issues and routine H&S inspections
- To ensure records remain up to date to allow the Head of restaurant Compliance to produce accurate reporting every period
- To ensure new restaurants receive appropriate safety support contracts and materials
- Keeping things on Track
- To ensure legal contraventions identified by EHOs on their inspections are resolved in a timely fashion
- To visit restaurants and advise Patraos (especially those that are newly appointed) on specific operational practice improvements required to deliver statutory compliance.
- To visit restaurants and coach Patraos following unsatisfactory audit performance in line with the escalation process.
- To advise MDs, Patraos and other managers on Safety/QA related issues.
- To investigate and gather appropriate information (visiting when appropriate) regarding alleged food poisoning incidents that have occurred in restaurants in the region and advise Customer Experience colleagues on closure.
- To visit restaurants rapidly after incidents requiring formal investigation such as: o RIDDOR reportable accidents o Robberies and other security incidents o Significant hygiene/H&S complaints
- To ensure external Fire Risk Assessments and Health & Safety Risk Assessment activity is appropriately followed up in the restaurants
- To deputise for other members of the safety team as appropriate
- To use areas of specific specialised knowledge to support other team members and protect safety and brand risk.
- Key
Stakeholders: RD’s, MD’s, Patraos, Product Technical Managers, Property Manager, Non-food Team, Regional Safety & QA advisors, Safety & QA Enquiry Manager, Central/Regional Support teams, Local Authority Personnel, Compliance and Risk Third Party Suppliers.
- Key Skills and Attributes
- 3-5 years experience in a comparable role
- Excellent operational knowledge and credibility to make recommendations and influence realistic safety solutions with the ability to build rapport at all levels of the organisation
- Able to influence at a variety of levels and a confident and passionate presenter capable of engaging different audiences
- Coaching and mentoring skills
- Is analytical and can solve problems and make sound judgements taking responsibility for decisions and communicating these in a timely and structured way
- Excellent organisational skills and able to manage multiple tasks
- Confident, with the ability to work well under pressure, positive with interpersonal sensitivity and warmth
- Can deliver specific safety training to stakeholders as and when required.
- Specialist qualifications
- Level 4 food hygiene
- NEBOSH general certificate or equivalent
- Passport and driving licence required
- #LI-DNI
Regional Safety Manager employer: nando's
At Nando's, we pride ourselves on creating a vibrant and supportive work environment where our team members, or Nandocas, feel like family. As an Assistant Manager in Salisbury, you'll enjoy unique benefits such as a 4-week paid sabbatical after five years, free meals during shifts, and extensive training opportunities that foster personal and professional growth. With a strong emphasis on internal progression and a culture that values fun and camaraderie, Nando's is the perfect place for those looking to thrive in a dynamic and rewarding role.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Safety Manager
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like nando's looking for candidates who are engaged and informed.
We think you need these skills to ace Regional Safety Manager
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at nando's. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at nando's
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with nando's’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
