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- Tasks: Lead and shape Nando's digital product strategy and delivery across multiple markets.
- Company: Join Nando's, a vibrant brand focused on creating memorable experiences.
- Benefits: Competitive salary, career growth, and the chance to make a real impact.
- Other info: Opportunity to coach and develop a high-performing team while driving innovation.
- Why this job: Be at the forefront of digital transformation in a dynamic, people-focused environment.
- Qualifications: 10+ years in senior product leadership and experience with complex technology portfolios.
The predicted salary is between 80000 - 100000 £ per year.
Nando’s is on a journey of Changing Lives Together, creating lasting happiness for our people, our customers, and the communities we work in. Originally started in Johannesburg, South Africa, we pride ourselves on creating memorable experiences for everyone involved in Nando’s: from our employees, communities, founders, and suppliers, but most importantly, our customers.
The Head of Digital Products & Delivery is the accountable leader for a large and increasingly complex and business-critical portfolio of technology products, systems and services. Reporting to the Tech Director, this role holds first-hand accountability for the strategy, performance, commercial value and delivery of digital products across UKI and selected international markets. Managing a high performing team, the Head of Digital Products & Delivery will work with business stakeholders and other senior technology leaders to align product roadmaps and business outcomes to business strategy and functional priorities. You will ensure our technology estate delivers demonstrable value to the business, while shaping the future of Nando’s with their product-led, agile and internationally scalable team.
Key Responsibilities:
- Own the end-to-end accountability for a significant technology portfolio, including strategy, delivery, operation, performance and value realisation.
- As a member of the Technology Leadership Team collaboratively shape and drive functional initiatives.
- Support the Technology Director in representing Technology at the Leadership Team.
- Lead the strategic planning and evolution of their digital product portfolio, ensuring visible alignment to the business strategy and functional priorities.
- Balance user, operational, commercial and technical needs in shaping portfolio direction.
- Ensure demonstrable value release into the business.
- Full accountability for the price-performance of digital products and the return on investment of their delivery.
- Drive clear articulation of technology value to the wider business.
- Lead the strategic planning of tech products, systems and services — establishing a forward-looking, multi-year view.
- Continuously assess portfolio health, prioritisation and commercial impact.
- Maintain accountability for roadmap delivery across multiple teams and domains.
- Remove systemic blockers and manage enterprise-level risk.
- Develop and maintain a strong understanding of technology fundamentals to effectively lead engineers, architects, product managers, quality engineers, UX designers and vendors.
- Ensure scalable, secure and resilient product architecture in partnership with engineering leadership.
- Ensure all products are designed, implemented and run with appropriate cybersecurity controls and adhere to all relevant legal and regulatory requirements including data protection and PCI.
- Evolve from running capabilities solely for UKI to delivering selected capabilities across multiple markets, globally.
- Ensure global scalability is considered in portfolio decisions.
- Stay ahead of industry trends, emerging technologies and innovation.
- Evolve and enhance the product operating model including structure, roles, governance and communities.
- Drive capability development across the product discipline.
- Line manage, coach and grow Product Managers and Delivery Leads.
- Lead recruitment strategy, team mobilisation and succession planning.
- Shape and strengthen product career pathways.
- Partner with senior business stakeholders to align roadmaps to business outcomes and co-own value delivery.
- Foster strong cross-functional collaboration across Tech and the wider business.
- Surface, articulate and evidence the value added by technology.
- Play a leading role in shaping Tech culture and supporting broader business transformation.
The candidate should possess / be:
- Enterprise-level Product Strategy
- Portfolio & Value Management
- Commercial & Financial Acumen
- Strong understanding of Technology Fundamentals
- Scaled Agile & Modern Product Delivery
- Service Management & Product Support Models
- Vendor & Third-Party Management
- Data & Insight-led Decision Making
- Organisational Design & Capability Building
- Senior Stakeholder Influence
- People Leadership & Coaching
Experience:
- 10+ years in senior product, technology or delivery leadership roles
- 5+ years leading and developing senior managers
- Experience leading large, complex and business-critical technology portfolios
- Proven experience in organisations undergoing digital transformation
- Experience delivering products/services across multiple markets desirable
- Relevant domain knowledge (Operations, Customer, People, Enterprise, Technology Platforms) advantageous but not essential
Head of Digital Products & Delivery in Putney employer: nando's
Contact Detail:
nando's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Digital Products & Delivery in Putney
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Head of Digital Products & Delivery. Highlight your experience in leading teams and managing complex portfolios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Head of Digital Products & Delivery in Putney
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head of Digital Products & Delivery role. Highlight your experience in managing complex technology portfolios and how it aligns with Nando’s mission of creating memorable experiences.
Showcase Your Leadership Skills: We want to see how you've led teams and driven product strategy in your previous roles. Share specific examples of how you've coached and developed senior managers, as well as how you've influenced stakeholders.
Demonstrate Your Understanding of Technology: Since this role requires a strong grasp of technology fundamentals, make sure to mention any relevant experience you have with digital products, agile methodologies, and service management. We love seeing candidates who stay ahead of industry trends!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity at Nando’s.
How to prepare for a job interview at nando's
✨Know Your Digital Products Inside Out
Before the interview, dive deep into Nando’s digital products and services. Understand their current offerings, recent updates, and how they align with the company's mission of creating memorable experiences. This knowledge will help you articulate how your experience can enhance their portfolio.
✨Showcase Your Leadership Style
As a candidate for the Head of Digital Products & Delivery, it's crucial to demonstrate your leadership approach. Prepare examples of how you've successfully led teams through complex projects, managed stakeholder expectations, and fostered collaboration across departments. Highlight your coaching and development strategies for senior managers.
✨Align with Business Strategy
Be ready to discuss how you would align product roadmaps with business outcomes. Think about specific instances where you've balanced user needs with commercial goals. This shows that you understand the importance of delivering value while driving strategic initiatives.
✨Stay Ahead of Industry Trends
Familiarise yourself with the latest trends in technology and digital product delivery. Be prepared to discuss how emerging technologies could impact Nando’s and how you would leverage them to enhance their product offerings. This demonstrates your forward-thinking mindset and commitment to innovation.