At a Glance
- Tasks: Create exciting loyalty programs and manage promotions to boost customer engagement.
- Company: Join a leading restaurant chain in the UK with a focus on innovation.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for growth.
- Why this job: Make a real impact on customer loyalty and drive brand success.
- Qualifications: 4+ years in loyalty or promotions management and a passion for customer value.
- Other info: Dynamic role with a chance to thrive in a fast-paced environment.
The predicted salary is between 36000 - 60000 Β£ per year.
A leading restaurant chain in the United Kingdom is seeking a Loyalty and Customer Value Manager. The role involves developing loyalty programs and managing promotions to enhance customer engagement and drive brand loyalty.
Responsibilities include:
- Overseeing the gift cards portfolio
- Collaborating with internal teams
- Monitoring performance metrics
The ideal candidate will have over 4 years of experience in similar roles, a passion for customer value growth, and the ability to work independently in a dynamic environment. This is a 12-month hybrid contract based in Putney.
Loyalty, Promotions & Gift Cards Manager employer: Nando's
Contact Detail:
Nando's Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Loyalty, Promotions & Gift Cards Manager
β¨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the restaurant chain you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
β¨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your past successes in loyalty programs and promotions. This will not only impress but also give you a chance to demonstrate your passion for customer value growth.
β¨Tip Number 3
Be proactive! Donβt just wait for job openings to pop up. Reach out directly to the hiring managers or HR teams through LinkedIn or email. Express your interest in the role and share how you can contribute to their goals.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to apply directly. Make sure to tailor your application to highlight your experience in managing promotions and gift cards.
We think you need these skills to ace Loyalty, Promotions & Gift Cards Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in loyalty programs and promotions. We want to see how your skills align with the role, so donβt be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer value growth and explain why youβre the perfect fit for our team. Keep it engaging and relevant to the job description.
Showcase Your Metrics: Since monitoring performance metrics is key in this role, include specific examples of how you've successfully tracked and improved customer engagement in your previous positions. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from our team!
How to prepare for a job interview at Nando's
β¨Know Your Numbers
Make sure youβre familiar with key performance metrics related to loyalty programmes and promotions. Be ready to discuss how you've used data to drive customer engagement in your previous roles.
β¨Showcase Your Creativity
Think of innovative ideas for loyalty programmes or promotions that could work for the restaurant chain. Bring these ideas to the interview to demonstrate your passion for customer value growth and your ability to think outside the box.
β¨Collaborate Like a Pro
Since the role involves working with internal teams, be prepared to share examples of how youβve successfully collaborated in the past. Highlight your communication skills and how you can bring different departments together to achieve common goals.
β¨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like improving a struggling loyalty programme. Think through potential challenges and your strategies for overcoming them, showing that you can thrive in a dynamic environment.