Reward & Benefits Analyst - 12 month FTC in London

Salary up to: Competitive

About the role: Nando’s is on a journey of Changing Lives Together, to Create Lasting Happiness, making a difference to the lives of our people, our customers, and the communities we work in. Originally started in Johannesburg, South Africa, we pride ourselves on creating memorable experiences for everyone involved in Nando’s: from our employees, communities, founders, and suppliers, but most importantly, our customers.

Key Responsibilities & Expectations:

• Annual reward cycles: Work with key stakeholders to lead and deliver annual reward cycles including pay reviews, bonus schemes and our Partnership scheme (LTIP).
• Process improvements: Collate data, analyse and report on outcomes of all Reward processes and identify opportunities for improvement.
• Create and maintain ‘how to’ guides and provide specialist advice on all of our key Reward processes.
• Support Reward Business Partner / Reward Manager: with data, analytics and robust insight to help support projects, shape the business strategy and maintain brilliant stakeholder relationships.
• Study internal and external data: to highlight trends, anomalies and ensure internal equity.
• Benchmarking and Grading: Experience coordinating job evaluation processes, preferably using the Willis Towers Watson methodology, including job matching, salary benchmarking, participating in market surveys, and analysing survey data.
• Benefits: Oversee the delivery and administration of employee benefits, with a focus on streamlining processes, improving efficiency, and ensuring a competitive benefits offering through data-driven analysis and continuous improvement.
• Be an expert for queries relating to pensions or benefits. Work with the Reward coordinator to ensure smooth running of all periodic pensions and benefits actions and pensions interventions.
• Track benefit spend and perform regular assessments for return on investment.
• Supplier relationships: Develop and maintain great relationships with all of our benefits suppliers.
• Craft a narrative through the use of data: Be able to take complicated data sets and craft stories tailored to different stakeholders.
• Research expert: Support Reward projects and collaborate with all areas of the business to provide subject matter expertise in research as required.
• Shaping the future: Support the Reward Manager on the delivery of the Reward Strategy.
• Collaborates with the People Tech and Payroll teams in order to identify opportunities for enhancements to configuration and user experience, as well as troubleshoot issues within Workday Compensation & Benefits modules.
• Ensure we stay compliant with all applicable laws, regulations and legislative updates in the UK and ROI.
• Contribute to a Reward dashboard on a periodic basis to highlight key data and statistics relating to the benefits.

Key Stakeholders: This role will touch into many different parts of the business, including: People team, Operations, Finance, Technology, Internal Communications, External Benefits Providers.

The candidate should possess / be:

• 5+ years experience in Reward roles, with a naturally curious nature and desire to problem solve, responsible for extensive calculations such as bonus or annual salary review.
• Highly numerate and good at working with accuracy and a high level of attention to detail.
• A passion for uncovering the “why” behind the data — driven to investigate root causes and tell the story behind the numbers.
• Proven experience working with large and complex data sets, with the ability to analyse, interpret, and present data effectively.
• Advanced proficiency in Microsoft Excel, including expertise in pivot tables, complex formulas, data modelling, and dashboard creation.
• Have pensions and benefit experience.
• Ideally experience working with Workday or other equivalent HR systems.
• Have a natural written and verbal presenting style that brings stories to life with confidence and assurance that influences and inspires audiences.
• Naturally calm under pressure, able to distinguish the critical from the chaos.
• Open-minded & collaborative, with sound judgment.
• Able to manage own time and operate without close supervision.
• Project management skills (organisation, planning, and time management) with the ability to work ‘within the grey areas’, changing direction of projects and priorities with a sense of urgency at pace.
• Can deal sensitively with highly confidential information.
• Detailed knowledge and exposure to fundamental Reward theories, principles, and concepts.

Our candidate should be looking for:

• A culture with strong purpose & values, intent on contributing to / driving positive cultural and societal change.
• An environment which is relaxed and informal, whilst highly driven and ambitious.
• A business that seeks to support every employee to be at their best, and encourage individuality.