At a Glance
- Tasks: Learn to manage a restaurant while delivering amazing customer experiences.
- Company: Join the vibrant Nando's family and grow your leadership skills.
- Benefits: Free meals, flexible shifts, discounts, and career development opportunities.
- Other info: Enjoy a dynamic apprenticeship with a pathway to Assistant Manager.
- Why this job: Become a leader in a fun environment while making customers feel valued.
- Qualifications: No specific qualifications needed, just a passion for teamwork.
The predicted salary is between 10.8 - 13.2 £ per hour.
Due to the nature of the shift patterns, you will need to be aged 18 or older to apply for this role. Fired up. Big heart and always bringing the energy. That's what we're looking for in our future leaders. And this is your chance to be one.
You'll start off alongside apprentices from other restaurants and get to know how we work and how we bring the heat for customers every day. Then we'll gradually help you build up your management skills to help others bring their passion every day. If you want to be a leader, this is where you learn to do it the Nando's way.
If you're looking for a great job while you work out what you want to do next, you might be better off looking at our normal Team Member roles. For this, we want people who are excited to spend three years with us, learning the restaurants inside-out and throwing yourself into the training with an eye on becoming an Assistant Manager.
At Nando's, growth is way more than just helping you to perform in your job, it's about becoming a better person inside and outside of work. You'll be making customers feel valued and making sure they leave happy every time. What's not to love?
Your roles and responsibilities will include:
- Front of house:
- Giving a warm welcome to our customers and make them feel at home
- Serve customers efficiently at the till - understanding their needs
- Serve amazing food to Nando's high standards that make customers feel 'Fired up', 'Wowed by the Experience' and 'Hooked for the Next Taste'
- Bring amazing food and drink to the table and make sure our customers have everything they need
- Manage takeaway customer experience
- Set up, maintain, hand over and close down a clean, safe, and fully operational workstation
- Handle deep cleaning to Nando's high standards
- Follow all fire safety, health and safety, food hygiene and restaurant security measures
- Back of house:
- Prepare, cook, and serve amazing food to Nando's high standards and make customers feel 'Fired Up', 'Wowed by the Experience' and 'Hooked for the Next Taste'
- Set up, maintain, hand over and close down and clean, safe, and fully operational workstation
- Handle deep cleaning to Nando's high standards
- Follow all fire safety, health and safety, food hygiene and restaurant security measures
As well as fantastic training and development, we really care about looking after our Nandoca's by offering a great range of benefits, which include:
- Free meal on every shift you work
- Flexible shifts
- Access to a great discount platform
- Discount on Nando's for you and your friends and family (40% everyday)
- Internal development programmes to support your career development
- Regular regional parties and events
- Refer a friend incentive scheme
Training:
- Pathway to Assistant Manager Level 3
- Food and Beverage Team Member Level 2
- Functional Skills Level 2 in maths and English (if required)
What happens at the end:
Ongoing training and development.
Skills:
Team Working, Organisation Skills
Qualifications:
None required (grade None required) - desired
Key details:
- Wage: £16,770 a year
- Working week: 25 hours per week. Exact shift patterns to be confirmed.
- Hours: 25 hours per week
- Duration: 3 Years
- Start date: 2026-12-10
- Closing date: 2026-12-04
- Apprenticeship standard: Food and beverage team member (level 2)
- Training provider: LIFETIME TRAINING GROUP LIMITED
About the employer:
Ask people where Nando's comes from and you'll get a different answer every time. Portugal? Mexico? The UK? The Nando's story started in 1987 in Rosettenville, a Portuguese neighbourhood in Johannesburg, South Africa. Fast forward five years and Nando's landed in the UK. Now, with over 490 restaurants (and counting), their PERi-PERi is a bestselling hot sauce and Nando's has become as big a part of culture as drinking tea.
Restaurant Manager Apprenticeship Programme in Hounslow employer: Nando's
Nando's in Portsmouth is an excellent employer, offering a vibrant work culture where friendly service and teamwork are at the heart of everything we do. With flexible shifts, staff meals, and discounts, we prioritise employee well-being while providing ample opportunities for personal and professional growth within the company. Join us to be part of a dynamic team that values enthusiasm and a passion for delivering unforgettable experiences to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager Apprenticeship Programme in Hounslow
✨Get Involved in Local Events
Dive into the local food scene by attending food festivals, culinary competitions, or community events. These gatherings are perfect for networking with industry professionals, showcasing your passion for hospitality, and even finding potential apprenticeship opportunities!
✨Join Hospitality Forums and Groups
Get yourself on platforms like Facebook or MeetUp and join hospitality-specific groups. Sharing your enthusiasm and connecting with people already in the industry can provide inside info and even lead to apprenticeship openings you might not find elsewhere.
✨Visit Local Venues Directly
Don’t underestimate the power of a face-to-face encounter! Pop into local restaurants or cafes with your bright smile and a keen interest in learning. Many places are keen to take on apprentices, especially if you can show a genuine interest right at their doorstep.
✨Utilise School Resources
If you're currently studying, make sure you chat with your college’s career services team. They often have exclusive partnerships with local businesses and can help you find apprenticeships in hospitality, especially tailored to new entrants like us.
We think you need these skills to ace Restaurant Manager Apprenticeship Programme in Hounslow
Some tips for your application 🫡
Show Your Passion for Hospitality:When applying for an apprenticeship in hospitality at Nando's, make sure to express your genuine enthusiasm for food and service. Share any relevant personal experiences, whether it’s working at family gatherings or volunteering at local events. This showcases your commitment and love for the industry right from the start!
Highlight Customer Service Experience:Even if you haven't worked in a formal hospitality setting, include any customer service roles you’ve had. This could be anything from helping out at a café to retail positions. Emphasising skills like communication and problem-solving will help us see that you're equipped to make customers feel welcome at Nando's.
Don’t Forget about Food Safety Knowledge:While you may still be learning, showing that you have a basic understanding of food hygiene and safety can set your application apart. Even mentioning food handling courses or certifications you’ve completed, or simply your willingness to learn, demonstrates readiness to jump into the apprenticeship and make the most of it!
Tailor Your CV to the Role:Keep your CV focused and concise by tailoring it specifically for this apprenticeship. Highlight skills like teamwork and adaptability, which are crucial in hospitality. We want to see potential and enthusiasm, so it’s okay if you don’t have extensive experience yet—just show us that you're eager to learn and grow with Nando's!
How to prepare for a job interview at Nando's
✨Know Your Menu
Before heading into your interview at Nando's, brush up on your knowledge of the menu items they offer. Being able to discuss their signature dishes or even suggest a popular pairing shows your passion and readiness to dive into the culinary world!
✨Demonstrate Your Customer Service Skills
In hospitality, customer service is key. Be prepared to share examples of how you've handled challenging customers or gone the extra mile to ensure someone has a great experience, even if it's from a school project or family gatherings. They want to see your attitude!
✨Show Enthusiasm for Learning
As an apprentice, your eagerness to learn can be your biggest asset. Talk about your motivations for choosing the hospitality sector, and express your excitement to learn the ropes from experienced professionals at Nando's. They’ll appreciate your fresh perspective and ambition!
✨Brush Up on Basic Food Safety
Knowledge of food hygiene and safety standards is super important in the hospitality industry. Familiarise yourself with basic food safety principles to discuss during your interview. Show that you understand why this knowledge matters, especially in a bustling environment like Nando's!
