Front of House Team Member
Front of House Team Member

Front of House Team Member

Peterborough Full-Time No home office possible
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At a Glance

  • Tasks: Create unforgettable customer moments and serve high-quality food.
  • Company: Join Nando's, a vibrant and fun-loving restaurant chain.
  • Benefits: Enjoy free meals, flexible shifts, and 40% discounts for friends and family.
  • Why this job: Be part of a supportive team that values passion and growth.
  • Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
  • Other info: Opportunities for career development and exciting regional events await!

Overview

Hourly Rate:£12.21This may differ for under 18s

We’re on the search for Front of House Nandocas (what we call our Team Members) to join us!

The Role of a Front of House Nandoca is simple… to create unforgettable customer moments and feelings to leave them wowed and want them coming back for more.

We offer full and part-time positions, and no previous experience is required, just show us that you’re brimming with passion and willing to learn and we will teach you the rest.

There are loads of perks to being a part of our Front of House team:

Responsibilities

  • I make our guests feel valued as part of our family by creating a fun and relaxed environment for them to enjoy.
  • I give a warm welcome to our guests and make them feel at home
  • I serve customers efficiently at the till – understanding and meeting their needs
  • I serve amazing food to Nando’s high standards that make our guests feel fired up and wowed by the experience
  • I bring amazing food and drink to the table and make sure our customers have everything they need
  • I follow all fire safety, health and safety, food hygiene and restaurant security measures

Benefits

  • Free meal on every shift you work
  • Flexible shifts
  • Access to a great discount platform
  • Discount on Nando’s for you and your friends and family (40% everyday)
  • Internal development programmes to support your career development
  • Regular regional parties and events
  • Refer a friend incentive scheme

To join us apply today!

At Nando’s, everyone is welcome. Inspired by our Southern African heritage we know and value the richness that diversity brings to Nando’s. To find out more click here

Please note: We know you might be keen to start earning your own cash, but legislation on health & safety is incredibly important to us so you can only become a Nando’s Team Member once you’ve finished school. When the time is right we’d love to see your application to become a Nando’s Team Member and you can get free PERi goodness on every shift you work.

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Front of House Team Member employer: Nando's

Nando's is an exceptional employer that prioritises creating a vibrant and inclusive work environment in Peterborough. As a Front of House Nandoca, you'll enjoy flexible shifts, free meals on every shift, and generous discounts for you and your loved ones, all while being part of a team that values your growth through internal development programmes and fun regional events.
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Contact Detail:

Nando's Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Member

✨Tip Number 1

Familiarise yourself with Nando's culture and values. Understanding what it means to be a 'Nandoca' will help you connect with the team during your interview and show that you're genuinely interested in being part of their family.

✨Tip Number 2

Practice your customer service skills. Since the role focuses on creating memorable experiences for guests, think about how you can demonstrate your ability to engage with customers positively and efficiently.

✨Tip Number 3

Be ready to discuss your passion for food and hospitality. Nando's values enthusiasm and a willingness to learn, so share any relevant experiences or interests that highlight your eagerness to contribute to the team.

✨Tip Number 4

Prepare questions to ask during your interview. This shows your interest in the role and helps you understand more about the team dynamics and what it's like to work at Nando's, making you a more appealing candidate.

We think you need these skills to ace Front of House Team Member

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Time Management
Problem-Solving Skills
Adaptability
Positive Attitude
Multitasking
Basic Food Hygiene Knowledge
Cash Handling Skills
Ability to Work Under Pressure
Empathy
Willingness to Learn

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand what Nando's is looking for in a Front of House Team Member. Highlight key responsibilities and qualities they value, such as creating a welcoming environment and serving customers efficiently.

Tailor Your CV: Make sure your CV reflects your passion for customer service and any relevant experiences, even if they are informal. Emphasise your willingness to learn and adapt, as Nando's values enthusiasm over experience.

Craft a Personal Cover Letter: Write a cover letter that showcases your personality and explains why you want to work at Nando's. Mention specific aspects of their culture or values that resonate with you, and how you can contribute to creating unforgettable customer moments.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.

How to prepare for a job interview at Nando's

✨Show Your Passion

Since Nando's values passion and a willingness to learn, make sure to express your enthusiasm for the role. Share any experiences that highlight your love for customer service or working in a team.

✨Demonstrate Team Spirit

As a Front of House Team Member, you'll be part of a family. Be prepared to discuss how you work well with others and contribute to a positive atmosphere. Think of examples where you've supported teammates or created a fun environment.

✨Understand Customer Needs

Nando's focuses on creating unforgettable customer moments. During the interview, showcase your ability to listen and respond to customer needs. You might want to prepare scenarios where you went above and beyond for a customer.

✨Familiarise Yourself with Nando's Culture

Research Nando's and its values before the interview. Understanding their commitment to quality food and customer satisfaction will help you align your answers with what they are looking for in a Front of House Nandoca.

Front of House Team Member
Nando's
Location: Peterborough
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