At a Glance
- Tasks: Lead a restaurant like it's your own business and inspire your team to excel.
- Company: Join the vibrant Nando's family with a fun and energetic culture.
- Benefits: Enjoy free meals, discounts, wellbeing support, and a paid sabbatical every five years.
- Other info: Dynamic environment with opportunities for personal growth and development.
- Why this job: Make a real impact while driving performance and delivering exceptional customer experiences.
- Qualifications: 3+ years as a General Manager with a passion for people and service.
The predicted salary is between 26640 - 32560 £ per year.
Salary up to: £58,000.00
Do you think like an owner? As a Patrão (what we call General Managers), you won't just manage a restaurant - you'll run a business. If you can build and deliver a strategy, master your P&L, drive sales and keep compliance and safety standards on point, all while inspiring your team to perform at their best, you could be next.
Extra Hot perks
- Free PERi-PERi: a Hot (or a Lemon & Herb) free meal every shift you work
- Nandoca discount: 40% off for you and up to 5 friends or family when you’re not working
- Our discount platform: save on your weekly shop, clothes, travel, gym memberships, cinema tickets and loads more with PERi+
- Grow with us: we've got loads of development programmes to help you build skills for life and take your next step, wherever that may be
- Prep for success: from day one, you’ll follow a three-month training plan designed to help you learn, grow, and thrive in your role
- Wellbeing support: get free, confidential 24/7 help for healthcare and wellbeing support whenever you need it with WeCare
- Sabbatical: every 5 years with us, you unlock a 4-week fully paid sabbatical to travel, recharge, or do whatever makes you happy
- Once in a lifetime travel: explore our heritage and culture through unforgettable experiences
- Get paid to work with your mates: Refer-a-Friend scheme to earn a bonus for every friend you help to join the Nando’s fam
- Performance pays: our competitive bonus scheme rewards you for driving performance, developing your team and delivering great results
- Saving for tomorrow: a contributory pension scheme if you’re based in the UK
- No such thing as a boring shift: work with great people, make lasting connections, and have fun along the way
What you’ll bring to the Managers table
- Leading from the front: as the leader of the restaurant, you’ll set the direction, drive business performance and inspire your management team to deliver great results
- More passion, more energy: the drive to motivate, engage and inspire your team on every shift, while delivering an Extra Hot customer experience to all our customers, every time
- Know your numbers: balancing budgets, forecasting with confidence and managing labour effectively to deliver strong results
- See the big picture: use data, performance trends and commercial insight to drive sales, grow profitability and keep your restaurant performing at its best
- People-first: recruit, develop and retain a high-performing team, working closely with your MD (what we call our Area Managers) to create a culture where Nandocas (what we call our Team Members) can thrive
- Your experience: 3+ years’ experience as a General Manager, leading teams, managing busy operations, and taking ownership of commercial performance and profitability
- Passion for our customers: live and breathe exceptional service, fired-up to serve the best PERi-PERi to all of our customers, every time
- Hungry for growth: committed to continuous learning, developing your people, and finding new ways to drive your restaurant forward
- Spot and nurture talent: actively drive team development and spot talent to grow the next generation of leaders, and manage their performance
- Owning the customer journey: take full ownership of the Nando's customer experience across Eat-in, Collect and Delivery creating memorable moments at every touchpoint
If you're a General Manager who's passionate about people, loves helping teams thrive, and is ready to make your mark, we'd love to hear from you.
General Manager in City of Westminster employer: Nando's
Nando's in Portsmouth is an excellent employer, offering a vibrant work culture where friendly service and teamwork are at the heart of everything we do. With flexible shifts, staff meals, and discounts, we prioritise employee well-being while providing ample opportunities for personal and professional growth within the company. Join us to be part of a dynamic team that values enthusiasm and a passion for delivering unforgettable experiences to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Nando's. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Nando's
Don't be shy about reaching out to Nando's directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Nando's and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Nando's
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
