At a Glance
- Tasks: Lead transformation projects, ensuring smooth delivery and coordination across multiple teams.
- Company: Join Nando’s, a vibrant company dedicated to creating memorable experiences for everyone.
- Benefits: Enjoy a competitive salary, health benefits, and the chance to work in a dynamic environment.
- Other info: Opportunity for career growth in a supportive and collaborative culture.
- Why this job: Make a real impact by transforming service delivery in a fast-paced, exciting setting.
- Qualifications: 8-10 years of experience in managing complex transformation programmes and strong project management skills.
The predicted salary is between 50000 - 65000 £ per year.
This is a 12 month Inside IR35 or Fixed Term contract, with the requirement to be in our Putney offices three days a week. Nando’s is on a journey of Changing Lives Together, creating lasting happiness for our people, our customers, and the communities we work in. This role supports the delivery of Nando’s Repairs & Maintenance (R&M) Service Transformation programme. The Transformation Manager will coordinate and manage delivery activities across multiple workstreams, ensuring plans are executed effectively, dependencies are managed, and stakeholders remain aligned.
The role is focused on project coordination, mobilisation, and delivery control, working across a defined set of transformation themes covering supply chain, operating model, technology, and service management. Strategic direction will be set by senior leaders; this role is accountable for turning that direction into organised, on-the-ground delivery. The role will suit someone who thrives in complex, fast-moving environments, is comfortable with ambiguity, and has hands-on Transformation experience implementing large-scale service delivery models.
- Project Coordination & Delivery
- Coordinate delivery activities across multiple R&M transformation workstreams, ensuring plans remain on track and interdependencies are actively managed.
- Translate agreed strategy and design decisions into clear project plans, milestones, and actions.
- Track progress, risks, issues, and dependencies, escalating where delivery is at risk.
- Support phased pilots, trials, and rollouts across the restaurant estate, minimising operational disruption.
- Cross-Theme Delivery Support
- Manage and coordinate project activity across the core R&M theme areas, including:
- Supply chain and supplier change
- Capacity, structure, and ways of working
- Technology and CAFM enablement
- Service and contract management processes
- Ensure consistency of approach, sequencing, and communication across themes.
- Stakeholder & Partner Coordination
- Act as a central point of coordination between Property, Operations, Finance, Technology, and external suppliers.
- Support engagement with Restaurants and Regional teams, ensuring issues are captured, tracked, and resolved.
- Prepare structured updates, papers, and actions for governance forums (Steering Groups, Working Groups).
- Coordinate mobilisation activity with FM providers and support partners, including onboarding, readiness tracking, and transition planning.
- Track supplier actions, dependencies, and early performance indicators during trial and rollout phases.
- Support issue resolution and recovery planning where mobilisation risks emerge.
- Systems, Data & Reporting
- Coordinate with Technology and Data teams on CAFM configuration, data migration, asset data readiness, and reporting outputs.
- Maintain delivery dashboards, status reports, and RAID logs to provide clear visibility of progress and issues.
- Support analysis required for decision-making, reviews, and assurance.
- Governance & Controls
- Maintain programme documentation, plans, and logs to agreed standards.
- Ensure delivery activity aligns with agreed governance, safety, contractual, and financial controls.
- Support preparation of progress reports and materials for senior review.
The Candidate Should Possess / Be:
- Proven experience (c.8–10+ years) coordinating and delivering complex transformation programmes in multi-site, operations based environments.
- Strong project management discipline with experience managing multiple parallel workstreams.
- Highly organised, structured, and detail-oriented; able to keep momentum in complex delivery environments.
- Credible and confident working with operators, suppliers, and senior stakeholders.
- Comfortable operating with ambiguity, while bringing clarity through plans, actions, and controls.
- Strong written and verbal communicator; able to turn complexity into clear delivery actions.
- Pragmatic, resilient, and solutions-focused.
- Any working knowledge of CAFM systems, FM supply chains, and service mobilisation is desirable but not essential.
Transformation Manager - 12 mths employer: Nando's UK & IRE
Nando’s is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are empowered to make a meaningful impact on the lives of others. With a strong focus on personal and professional growth, Nando’s offers numerous opportunities for development within a dynamic environment, all while being part of a brand that values community and customer experience. Located in Putney, the company provides a supportive atmosphere that encourages collaboration and innovation, making it an ideal place for those looking to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Transformation Manager - 12 mths
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like Nando's UK & IRE. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at Nando's UK & IRE.
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at Nando's UK & IRE.
We think you need these skills to ace Transformation Manager - 12 mths
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at Nando's UK & IRE and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at Nando's UK & IRE
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like Nando's UK & IRE will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to Nando's UK & IRE.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at Nando's UK & IRE.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at Nando's UK & IRE. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
