We’re on a mission to solve some of today’s most complex hospitality challenges by building thoughtful, scalable solutions using an open and modern technology stack. Our goal is to create systems that make a real difference for our customers, our restaurant teams, and the communities we serve.
Our Values
- Pride – We care about doing great work and delivering quality outcomes
- Passion – We bring energy and enthusiasm to what we do
- Integrity – We act with honesty, fairness, and accountability
- Courage – We’re not afraid to try new things, challenge ideas, and learn
- Family – We support each other, celebrate together, and create a sense of belonging
We look for people who connect with these values and bring them to life in their own way.
The Retention and Loyalty Team
The Retention & Loyalty team sits at the heart of Nando’s UK & Ireland digital ecosystem. Our responsibility is to provide security over the customer data through our ID services, to allow marketing communications and to manage and expand our rewards programme.
Our team is responsible for:
- Event-driven systems to process customer actions over the loyalty environment
- Third-party integrations with services to facilitate our reward programme and the security of the customer personal data
- Data protection of our customers
As a mid-level engineer in this team, you’ll contribute to systems that are critical to business performance while working in a supportive, collaborative environment. You’ll have the opportunity to take ownership of meaningful pieces of work, partner with experienced engineers, and grow your technical and product understanding.
What We’re Looking For
We’re looking for a Software Engineer who enjoys working collaboratively, is curious, and takes pride in delivering high-quality solutions.
At this level, you’ll:
- Contribute to the design, development, deployment, and maintenance of scalable systems
- Work across the stack, whether backend services, integrations, or user-facing applications
- Collaborate closely with Technical Leads and teammates to deliver well-structured, maintainable solutions
- Take ownership of features or services, with support where needed
You’ll be someone who is comfortable tackling challenges, asking questions, and continuously learning. We’ll support your growth through mentorship, training, and opportunities to expand your impact over time.
You’ll work with our infrastructure and build pipelines, developing your ability to configure, optimise, and troubleshoot systems to maintain reliability and performance.
Responsibilities
You’ll work across a range of products that support both our restaurant operations and customer experience. In this role, you will:
- Collaborate with teammates across engineering, product, and other disciplines
- Pair with others to share knowledge and improve how we work as a team
- Contribute to backlog refinement and planning with technical input
- Develop and maintain end-to-end and unit tests, improving code quality and reliability
- Support services in production, including monitoring, alerting, and incident resolution
- Build and maintain release pipelines, and support troubleshooting when needed
- Take increasing ownership of your work, while knowing when to seek input or support
Skills & Experience
We don’t expect you to have everything listed here on day one. If you meet many of these and are excited about the role, we’d really encourage you to apply.
- Experience with Golang (Essential)
- Exposure to TypeScript, React, or Rust (a bonus)
- Exposure to BigQuery and Dataform (a bonus)
- Experience working in agile teams and contributing to breaking down work and estimating effort
- Experience working across at least one backend or full-stack environment
- Ability to communicate technical ideas clearly, including how they benefit customers
- Comfortable collaborating with stakeholders and contributing to technical discussions
You Don’t Need to Tick Every Box
We know that not everyone will meet every requirement, and that’s absolutely okay. If you’re excited about this role and feel you could make a positive impact, we strongly encourage you to apply. Your experience, perspective, and potential matter.
At Nando’s, everyone is welcome.
Inspired by our Southern African heritage, we celebrate the richness that diversity brings. We’re committed to creating an inclusive and respectful environment where everyone can thrive our people, partners, customers, and communities.
We welcome applications from people of all backgrounds and experiences. If you need any adjustments during the recruitment process, we’ll work with you to support you in performing at your best.
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Software Engineer – Go & Javascript employer: Nando's UK & IRE
At Nando's, we believe in creating a vibrant and supportive work environment where our Nandocas can thrive. As a Shift Lead, you'll not only enjoy competitive pay and fantastic benefits like free meals and paid breaks, but you'll also have access to clear career progression opportunities in a family-like atmosphere that values fun and inclusivity. Join us to make a difference, inspire your team, and embark on a rewarding leadership journey in a place that truly cares about your happiness and growth.
