At a Glance
- Tasks: Lead product design for Nando's forecasting app, enhancing user experience and collaboration.
- Company: Join Nando's, a vibrant brand dedicated to creating lasting happiness.
- Benefits: Flexible contract, creative environment, and opportunities for professional growth.
- Other info: Dynamic team culture focused on inclusivity and continuous learning.
- Why this job: Make a real impact on customer experiences while working with innovative design tools.
- Qualifications: 5+ years in product design, strong collaboration skills, and a passion for user experience.
The predicted salary is between 50000 - 65000 £ per year.
This is an outside IR35 contract
About the role
Nando’s is on a journey to Create Lasting Happiness, making a difference to the lives of our people, our customers, and the communities we work in.
Originally started in Johannesburg, South Africa, we pride ourselves on creating memorable experiences for everyone involved in Nando’s: from our employees, communities, founders, and suppliers, but most importantly, our customers.
The Customer Team plays a key role in helping us to reach our audiences to drive customers into our restaurants and digital channels.
This product design contract will be working across the Nando's forecasting app and dashboard.
The forecasting app is one of the most pivotal digital products used in restaurants to predict sales volumes and staffing levels.
A day in the life...
- Actively lead the work of 2 domains under the direction/support of the Lead within a cross functional team.
- Manage/lead a project on its own, oversee through multiple projects, collaborating with the members of other product teams.
Considering multiple use cases for solutions (different channels, contexts, etc).
- Discover, define insight and ideate on a problem, with a solid understanding of heuristics and UX methodologies, while having the UI chops to use existing components from our Design System or create lovely gorgeous new ones.
- Be used to using research and data to validate your thinking within the design process.
Conduct user testing interviews, write surveys, and report back findings to the Lead Researcher.
- Supporting teams with prototyping, A/B testing & training, guidance, mentoring on how to build tests.
- Comfortable using AI-assisted design tools as part of everyday practice, with a clear sense of how to validate outputs against brand, accessibility and UX standards before they're shared or shipped.
- Able to write clear, reusable prompts for design-adjacent tasks - synthesis, discussion guides, copy variants - and shares what works with the wider UXD team.
- Ensure we design our experiences to enable customers to seamlessly transition between our digital and physical channels.
A champion of accessibility, you will ensure our digital products and services are inclusive for all.
- Know that words and narrative play a strong part in explaining design decisions, presenting work with the relevant context to the UXD team, peers and stakeholders.
- Hot Skills
- 5+ years of experience in a product design role
- Delivered multiple instances of successful work within product areas, with a solid understanding of the double diamond process, heuristics and UX methodologies.
- Be a strong collaborator, balancing the voice of the customer with business goals, pushing for the best experience possible.
- Excellent knowledge of tools for design and delivery (e. g. Miro, Adobe CC, Figma).
- A proven self-starter with the ability to work confidently within ambiguous environment.
- Passionate about all things design with a good level of product thinking, market fit and customer experience.
- Able to manage your time effectively and know when to say no or ask for help.
- Able to ask for open feedback, listen and take appropriate actions to course correct.
- Someone who wants to show up as the best version of you at work.
- Inspiring. What can we learn from you as much as what can you learn from us.
- In depth knowledge in your subject matter, strong knowledge other domains, the holistic customer experience and the business.
Product Designer in London employer: Nando's UK & IRE
Nando's UK & IRE is an exceptional employer that fosters a vibrant work culture in Salford, where team members are encouraged to grow and develop into future leaders. With competitive salaries, benefits like free food at work, and opportunities for travel, Nando's prioritises employee satisfaction and career advancement, making it a rewarding place to build your career while delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Product Designer in London
✨Show Off Your Skills with a Killer Portfolio
As a freelance UX/UI designer, your portfolio is your best mate. Make sure to showcase a variety of projects that highlight your design process, not just the final product. Include case studies that tell a story about how you approached the problem and the impact of your design solutions.
✨Get Involved in Design Communities
Dive into online design communities like Dribbble, Behance, or even UX forums on Reddit. These platforms not only allow you to showcase your work but also help you connect with potential clients and fellow designers. Plus, attending local design meetups or online webinars can open up freelance opportunities that aren’t advertised elsewhere.
✨Nail Your Pitch
When reaching out to potential clients, tailor your pitches to their specific needs. Highlight how your skills align with their projects and mention any related work you've done. Remember, clients love to see how you can add value to their business, so be clear about what you can bring to the table.
✨Leverage Social Media for Visibility
Showcase your design work on platforms like Instagram or LinkedIn. Post regularly and engage with your audience; ask for feedback on your designs or share insights into your creative process. This not only builds your brand but can lead to potential clients sliding into your DMs!
We think you need these skills to ace Product Designer in London
Some tips for your application 🫡
Showcase Your Design Portfolio:As a freelance UX/UI designer, your portfolio is your golden ticket! Make sure it’s packed with your best work, showcasing your design process, user flows, and final products. Highlight projects that demonstrate not just your aesthetic skills but also your ability to solve real user problems.
Tailor Your Application to Nando's UK & IRE:When applying for the freelance role of Product Designer at Nando's UK & IRE, take a moment to research their style and design language. Customising your CV and portfolio to align with their brand aesthetics shows you're not just any designer, but the perfect fit for their team.
Crisp and Clear Proposals:When you pitch yourself, be direct about what you can bring to the table. Outline your skills clearly and mention your rates upfront. A straightforward proposal lets Nando's UK & IRE know you're professional and ready to hit the ground running!
Highlight Collaboration Experience:Freelance roles often involve working with various clients. Make sure to showcase any previous collaboration experiences in your CV. Mention how you’ve worked with developers, marketers, or stakeholders to create designs that keep all parties happy — that's a key selling point for us!
How to prepare for a job interview at Nando's UK & IRE
✨Showcase Your Portfolio like a Pro
Your portfolio is your calling card, so make sure it’s not just pretty but also tells a story. Arrange your best UX/UI design projects in a way that highlights your thought process, problem-solving skills, and the impact of your work. Talk about the challenges you faced and how you tackled them—freelancers need to show they can handle real-world problems.
✨Use Design Tools Effectively
Familiarity with design tools such as Figma, Sketch, and Adobe XD is crucial in our field. Be ready to discuss your experience with these tools in real scenarios. They might ask specific technical questions about how you’d approach a design problem or your workflow, so brush up on those details and think of examples from your previous freelance projects.
✨Prepare for Client-Centric Questions
As a freelancer, you'll be client-facing, so expect questions about handling client feedback and managing expectations. Prepare examples of how you've dealt with difficult situations or miscommunications in previous projects. Your ability to communicate effectively with clients is a major selling point, and it’s worth stressing how well you can read and meet their needs.
✨Demonstrate Flexibility and Self-Management
Freelance work requires a lot of self-discipline and time management. Be prepared to discuss how you organise your time, juggle multiple clients, and prioritise tasks. Sharing how you've successfully managed deadlines and client relationships in the past can really set you apart from the competition and show that you're more than just a designer—you're a complete package.
