At a Glance
- Tasks: Lead the strategy and delivery of digital products that create memorable experiences.
- Company: Join Nando's, a vibrant brand focused on changing lives and creating happiness.
- Benefits: Competitive salary, career growth, and a chance to shape the future of technology.
- Other info: Be part of a collaborative culture that values creativity and teamwork.
- Why this job: Make a real impact in a dynamic environment with a focus on innovation.
- Qualifications: 10+ years in tech leadership and experience in digital transformation.
The predicted salary is between 80000 - 100000 € per year.
Nando's is on a journey of Changing Lives Together, creating lasting happiness for our people, our customers, and the communities we work in. Originally started in Johannesburg, South Africa, we pride ourselves on creating memorable experiences for everyone involved in Nando's: from our employees, communities, founders, and suppliers, but most importantly, our customers.
Role Purpose
The Head of Digital Products & Delivery is the accountable leader for a large and increasingly complex and business‐critical portfolio of technology products, systems and services. Reporting to the Tech Director, this role holds first‐hand accountability for the strategy, performance, commercial value and delivery of digital products across UKI and selected international markets. Managing a high performing team, the Head of Digital Products & Delivery will work with business stakeholders and other senior technology leaders to align product roadmaps and business outcomes to business strategy and functional priorities. You will ensure our technology estate delivers demonstrable value to the business, while shaping the future of Nando's with their product‐led, agile and internationally scalable team.
Key Responsibilities
- Own the end-to-end accountability for a significant technology portfolio, including strategy, delivery, operation, performance and value realisation.
- As a member of the Technology Leadership Team collaboratively shape and drive functional initiatives.
- Support the Technology Director in representing Technology at the Leadership Team.
- Lead the strategic planning and evolution of their digital product portfolio, ensuring visible alignment to the business strategy and functional priorities.
- Balance user, operational, commercial and technical needs in shaping portfolio direction.
- Ensure demonstrable value release into the business.
- Full accountability for the price‐performance of digital products and the return on investment of their delivery.
- Drive clear articulation of technology value to the wider business.
- Lead the strategic planning of tech products, systems and services — establishing a forward‐looking, multi‐year view.
- Continuously assess portfolio health, prioritisation and commercial impact.
- Maintain accountability for roadmap delivery across multiple teams and domains.
- Remove systemic blockers and manage enterprise‐level risk.
- Develop and maintain a strong understanding of technology fundamentals to effectively lead engineers, architects, product managers, quality engineers, UX designers and vendors.
- Ensure scalable, secure and resilient product architecture in partnership with engineering leadership.
- Ensure all products are designed, implemented and run with appropriate cybersecurity controls and adhere to all relevant legal and regulatory requirements including data protection and PCI.
- Evolve from running capabilities solely for UKI to delivering selected capabilities across multiple markets, globally.
- Ensure global scalability is considered in portfolio decisions.
- Stay ahead of industry trends, emerging technologies and innovation.
- Evolve and enhance the product operating model including structure, roles, governance and communities.
- Drive capability development across the product discipline.
- Line manage, coach and grow Product Managers and Delivery Leads.
- Lead recruitment strategy, team mobilisation and succession planning.
- Shape and strengthen product career pathways.
- Partner with senior business stakeholders to align roadmaps to business outcomes and co‐own value delivery.
- Foster strong cross‐functional collaboration across Tech and the wider business.
- Surface, articulate and evidence the value added by technology.
- Play a leading role in shaping Tech culture and supporting broader business transformation.
The Candidate Should Possess / Be
- Strong understanding of Technology Fundamentals
- Scaled Agile & Modern Product Delivery
- Vendor & Third‐Party Management
- Data & Insight‐led Decision Making
- Organisational Design & Capability Building
- Senior Stakeholder Influence
- People Leadership & Coaching
Experience
- 10+ years in senior product, technology or delivery leadership roles
- 5+ years leading and developing senior managers
- Experience leading large, complex and business‐critical technology portfolios
- Proven experience in organisations undergoing digital transformation
- Relevant domain knowledge (Operations, Customer, People, Enterprise, Technology Platforms) advantageous but not essential
Head of Digital Products & Delivery in London employer: Nando's UK & IRE
Nando's is an exceptional employer that champions a vibrant and inclusive work culture, fostering personal and professional growth for its employees. With a commitment to creating memorable experiences, Nando's offers a dynamic environment where innovation thrives, and team members are empowered to lead impactful digital transformations. Located in the heart of the UK, this role provides unique opportunities to shape the future of technology within a globally recognised brand, all while contributing to the company's mission of Changing Lives Together.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Digital Products & Delivery in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the role of Head of Digital Products & Delivery. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Head of Digital Products & Delivery in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for digital products and technology shine through. We want to see how your passion aligns with Nando's mission of creating memorable experiences.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in product delivery and technology leadership. We love seeing how your background fits with the role of Head of Digital Products & Delivery.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot and understand.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity.
How to prepare for a job interview at Nando's UK & IRE
✨Know Your Digital Products Inside Out
Before the interview, dive deep into Nando's digital products and services. Understand their current offerings, recent updates, and how they align with the company's mission of creating memorable experiences. This knowledge will help you articulate how your experience can enhance their portfolio.
✨Showcase Your Leadership Style
As a candidate for the Head of Digital Products & Delivery, it's crucial to demonstrate your leadership approach. Prepare examples of how you've successfully managed high-performing teams and navigated complex projects. Highlight your coaching methods and how you've fostered collaboration in previous roles.
✨Align with Business Strategy
Familiarise yourself with Nando's business strategy and how technology plays a role in achieving their goals. Be ready to discuss how you would ensure that the digital product roadmap aligns with business outcomes and enhances value delivery across the organisation.
✨Stay Ahead of Industry Trends
Research the latest trends in digital products and technology, especially those relevant to the food and hospitality industry. Be prepared to discuss how these trends could impact Nando's and how you would leverage them to drive innovation and scalability in their digital offerings.
