At a Glance
- Tasks: Create unforgettable customer experiences while serving amazing food and drink.
- Company: Join the vibrant Nando's family with a rich cultural history.
- Benefits: Free meals, flexible shifts, discounts, and fun regional events.
- Other info: Opportunities for career growth and further apprenticeships available.
- Why this job: Grow your skills in a supportive environment while having fun!
- Qualifications: No prior experience needed, just a passion for teamwork.
The predicted salary is between 12 - 12 £ per hour.
A Nandoca! That's what we call those in our restaurant family. Our passionate team players, putting their heart, soul, and magical powers into serving up amazing food and drink, catering unforgettable customer experiences. Brimming with passion and personality, as a Nandoca, I put all I have into everything I do in order to create unforgettable customer moments and feelings.
About the Employer: Ask people where Nando's comes from and you'll get a different answer every time. The Nando's story started in 1987 in Rosettenville, a Portuguese neighbourhood in Johannesburg, South Africa. Fast forward five years and Nando's landed in the UK. Now, with over 460 restaurants (and counting), their PERi-PERi is a bestselling hot sauce and Nando's has become as big a part of culture as drinking tea.
What You’ll Do: As an Apprentice Nandoca (aka Team Member) at Nando's, you will be working towards a Food and Beverage Team Member apprenticeship over the duration of 15 months, learning and growing in your role. We'll give you training and development, support, coaching and help you build your own unique learning plan. We believe growth is about more than just helping you to perform in your job, it's about becoming a better person inside and outside of work. You will make our customers feel valued as part of our family by creating a fun environment for them to enjoy. It's up to us to make sure our customers leave feeling happy, having had a really positive experience.
- Front of house:
- Giving a warm welcome to our customers and make them feel at home
- Serve customers efficiently at the till - understanding their needs
- Serve amazing food to Nando's high standards that make customers feel 'Fired up', 'Wowed by the Experience' and 'Hooked for the Next Taste'
- Bring amazing food and drink to the table and make sure our customers have everything they need
- Manage takeaway customer experience
- Set up, maintain, hand over and close down a clean, safe, and fully operational workstation
- Handle deep cleaning to Nando's high standards
- Follow all fire safety, health and safety, food hygiene and restaurant security measures
- Back of house:
- Prepare, cook, and serve amazing food to Nando's high standards and make customers feel 'Fired Up', 'Wowed by the Experience' and 'Hooked for the Next Taste'
- Set up, maintain, hand over and close down and clean, safe, and fully operational workstation
- Handle deep cleaning to Nando's high standards
- Follow all fire safety, health and safety, food hygiene and restaurant security measures
As well as fantastic training and development, we really care about looking after our Nandocas by offering a great range of benefits, which include:
- Free meal on every shift you work
- Flexible shifts
- Access to a great discount platform
- Discount on Nando's for you and your friends and family (40% everyday)
- Internal development programmes to support your career development
- Regular regional parties and events
- Refer a friend incentive scheme
Training Outcome: Developing our people is priority and we are keen to promote from within so there is huge opportunity to grow into bigger roles with more responsibility. On successful completion of the apprenticeship there are opportunities to complete further apprenticeships with Nando's.
Skills Required: Team Working, Organisation Skills
Qualifications Desired: None required
Course Information: Course: Food and beverage team member (level 2), Level: 2, Route: Catering and hospitality, Apprenticeship Level: Intermediate
Working Arrangements: Working Week: 20 hours p/week max to begin with, exact shift patterns to be confirmed. Expected Duration: 1 Year 3 Months, Training Provider: LIFETIME TRAINING GROUP LIMITED
Apprentice Nandoca in London employer: Nando's - The O2
Nando's - The O2 is an exceptional employer that prioritises the growth and development of its team members. With a vibrant work culture, you will enjoy benefits like free meals during shifts, flexible working hours, and generous staff discounts, all while being part of a supportive environment that encourages progression and personal development over your 15-month apprenticeship.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Nandoca in London
✨Get Involved in Local Events
Dive into the local food scene by attending food festivals, culinary competitions, or community events. These gatherings are perfect for networking with industry professionals, showcasing your passion for hospitality, and even finding potential apprenticeship opportunities!
✨Join Hospitality Forums and Groups
Get yourself on platforms like Facebook or MeetUp and join hospitality-specific groups. Sharing your enthusiasm and connecting with people already in the industry can provide inside info and even lead to apprenticeship openings you might not find elsewhere.
✨Visit Local Venues Directly
Don’t underestimate the power of a face-to-face encounter! Pop into local restaurants or cafes with your bright smile and a keen interest in learning. Many places are keen to take on apprentices, especially if you can show a genuine interest right at their doorstep.
✨Utilise School Resources
If you're currently studying, make sure you chat with your college’s career services team. They often have exclusive partnerships with local businesses and can help you find apprenticeships in hospitality, especially tailored to new entrants like us.
We think you need these skills to ace Apprentice Nandoca in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When applying for an apprenticeship in hospitality at Nando's - The O2, make sure to express your genuine enthusiasm for food and service. Share any relevant personal experiences, whether it’s working at family gatherings or volunteering at local events. This showcases your commitment and love for the industry right from the start!
Highlight Customer Service Experience:Even if you haven't worked in a formal hospitality setting, include any customer service roles you’ve had. This could be anything from helping out at a café to retail positions. Emphasising skills like communication and problem-solving will help us see that you're equipped to make customers feel welcome at Nando's - The O2.
Don’t Forget about Food Safety Knowledge:While you may still be learning, showing that you have a basic understanding of food hygiene and safety can set your application apart. Even mentioning food handling courses or certifications you’ve completed, or simply your willingness to learn, demonstrates readiness to jump into the apprenticeship and make the most of it!
Tailor Your CV to the Role:Keep your CV focused and concise by tailoring it specifically for this apprenticeship. Highlight skills like teamwork and adaptability, which are crucial in hospitality. We want to see potential and enthusiasm, so it’s okay if you don’t have extensive experience yet—just show us that you're eager to learn and grow with Nando's - The O2!
How to prepare for a job interview at Nando's - The O2
✨Know Your Menu
Before heading into your interview at Nando's - The O2, brush up on your knowledge of the menu items they offer. Being able to discuss their signature dishes or even suggest a popular pairing shows your passion and readiness to dive into the culinary world!
✨Demonstrate Your Customer Service Skills
In hospitality, customer service is key. Be prepared to share examples of how you've handled challenging customers or gone the extra mile to ensure someone has a great experience, even if it's from a school project or family gatherings. They want to see your attitude!
✨Show Enthusiasm for Learning
As an apprentice, your eagerness to learn can be your biggest asset. Talk about your motivations for choosing the hospitality sector, and express your excitement to learn the ropes from experienced professionals at Nando's - The O2. They’ll appreciate your fresh perspective and ambition!
✨Brush Up on Basic Food Safety
Knowledge of food hygiene and safety standards is super important in the hospitality industry. Familiarise yourself with basic food safety principles to discuss during your interview. Show that you understand why this knowledge matters, especially in a bustling environment like Nando's - The O2!
