At a Glance
- Tasks: Lead your team to deliver exceptional customer experiences and drive restaurant performance.
- Company: Join the vibrant Nando's family with a fun and supportive culture.
- Benefits: Enjoy free meals, discounts, wellbeing support, and a paid sabbatical every five years.
- Other info: Great opportunities for career growth and personal development.
- Why this job: Make a real impact while developing your skills in a fast-paced environment.
- Qualifications: Experience in leading teams and managing operations in a busy setting.
The predicted salary is between 25380 - 31020 £ per year.
Salary up to: £35,000.00
Know your way around a P&L, managing GP and protecting your bottom line? You could be our next Assistant General Manager. Working alongside your Patrão (what we call our General Managers), you'll help bring your restaurant's business strategy to life, delivering great results, maintaining exceptional compliance and safety standards and inspiring your team to be at their best every day.
Extra Hot perks:
- Free PERi-PERi: a Hot (or a Lemon & Herb) free meal every shift you work
- Nandoca discount: 40% off for you and up to 5 friends or family when you’re not working
- Our discount platform: save on your weekly shop, clothes, travel, gym memberships, cinema tickets and loads more with PERi+
- Grow with us: we've got loads of development programmes to help you build skills for life and take your next step, wherever that may be. In fact, over 80% of our General Managers were promoted from an Assistant Manager
- Prep for success: from day one, you’ll follow a three-month training plan designed to help you learn, grow, and thrive in your role
- Wellbeing support: get free, confidential 24/7 help for healthcare and wellbeing support whenever you need it with WeCare
- Sabbatical: every 5 years with us, you unlock a 4-week fully paid sabbatical to travel, recharge, or do whatever makes you happy
- Once in a lifetime travel: explore our heritage and culture through unforgettable experiences
- Get paid to work with your mates: refer your friends and earn a bonus when they join the Nando's family
- Performance pays: our competitive bonus scheme rewards you for driving performance, developing your team and delivering great results
- Saving for tomorrow: a contributory pension scheme if you’re based in the UK
- No such thing as a boring shift: work with great people, make lasting connections, and have fun along the way
What you’ll bring to the Managers table:
- Leading from the front: you’ll be a key part of the restaurant management team, partnering with your Patrão to lead your Nandocas, deliver great results, and create an amazing customer experience
- More passion, more energy: the drive to motivate, engage and inspire your team on every shift, while delivering an Extra Hot customer experience to all of our customers, every time
- See the big picture: use data, performance trends and commercial insight to drive sales, grow profitability and keep your restaurant performing at its best
- People-first: finding great people, helping them grow, and creating a culture where Nandocas feel valued, supported, and motivated to be their best
Your experience:
- Experience leading teams, running successful shifts, and delivering strong operational and commercial performance in a fast-paced environment
- Know your numbers: can balance the budgets, forecasting and labour
- Passion for our customers: live and breathe exceptional service, fired-up to serve the best PERi-PERi to all of our customers, every time
- Hungry for growth: keen to learn, develop and take on new challenges in a fast-paced restaurant environment
- Spot and nurture talent: actively develop your team, recognise potential and help to grow the next generation of leaders
Owning the customer journey: lead the delivery of an outstanding customer experience across Eat-in, Collect and Delivery, making sure every visit lives up to the Nando's standard.
If you're an Assistant General Manager who loves seeing teams thrive and are ready to make a real impact, we'd love to hear from you.
Assistant General Manager in York employer: NANDO'S LIMITED
Nando’s Limited in Nantgarw offers a vibrant work culture where you can lead a passionate team and create memorable guest experiences. With a structured training programme from Day 1 and clear pathways for career progression, employees are empowered to grow while enjoying competitive bonuses and a fun atmosphere that celebrates exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in York
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like NANDO'S LIMITED. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to NANDO'S LIMITED
Don't be shy about reaching out to NANDO'S LIMITED directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Manager in York
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about NANDO'S LIMITED and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at NANDO'S LIMITED
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
