At a Glance
- Tasks: Lead internal communications, create engaging campaigns, and manage the Nandoca App.
- Company: Join Nando’s, a vibrant brand focused on happiness and memorable experiences.
- Benefits: Enjoy competitive salary, bonuses, 25 days holiday, free meals, and private healthcare.
- Other info: Hybrid role with opportunities for career growth and team adventures.
- Why this job: Be a storyteller at Nando’s, inspiring our people and enhancing workplace culture.
- Qualifications: Five years in internal communications, strong digital skills, and excellent writing abilities.
The predicted salary is between 51750 - 63250 £ per year.
Salary up to: Competitive
Nando’s is on a journey of Changing Lives Together, creating lasting happiness for our people, our customers, and the communities we work in.
Originally started in Johannesburg, South Africa, we pride ourselves on creating memorable experiences for everyone involved in Nando’s: from our employees, communities, founders, and suppliers, but most importantly, our customers.
We’re looking for a creative and driven Internal Communications Manager to lead how we tell our story internally, bringing our purpose, values and what makes Nando’s a great place to work to life for our Nandoca.
You’ll plan, deliver and measure campaigns across channels designed to boost engagement and help our restaurant and Central Support teams run brilliantly, and you’ll own our Nandoca (what we call our people) App, making it the first place people go for news and stories.
- A day in the life…
- Lead on communicating our purpose and values, and our four internal brand pillars: Everyone is Welcome, Be the Best Me, Fired Up Work Experiences and Be Part of More.
- Plan, deliver and measure creative internal campaigns and events, working closely with People and Brand (and external agencies where needed).
- Work closely with the Internal Communications Advisor for
Operations: they inform, you inspire.
Think new menu launches, where they handle the practical side for our restaurant teams and you bring the launches and products to life.
- Own and drive the internal editorial calendar, and act as the single point of quality, timing and sharing for all internal messaging.
- Own the Nandoca App: set its content strategy, drive adoption and engagement, and keep improving it based on feedback and data.
- Trial and develop new channels and content formats to reach restaurant and support teams.
- Build a network of content providers across the business and find the stories that motivate and inspire our people.
- Gather feedback and track engagement to show the impact of our work.
- Act as a trusted adviser on internal communications to stakeholders across the business.
Hot Skills Required..
- At least five years managing internal communications campaigns, ideally in a multi-site organisation, with hospitality or retail experience highly valued.
- Strong digital skills, with hands-on experience of mobile and employee apps and a real understanding of channels and what drives engagement.
- Excellent writer and editor, with an instinct for stories that cut through.
- A natural planner and self-starter who can juggle multiple projects and stakeholders with strong attention to detail.
- Comfortable with ambiguity: you don’t need clear ownership to get started, and you’re happy working across lots of stakeholders to move things forward.
- Confident collaborating across all levels of the business.
- A brand guardian who takes pride in protecting Nando’s reputation.
- Extra Hot Benefits…
- Company bonus
- 25 days holiday + bank holidays
- Free Nando’s when you’re working (and 40% discount when you’re not)
- Annual team trips, AKA a free holiday
- Reward membership scheme and access to great discounts
- Four-week sabbatical every five years you’ve been with us
- Private healthcare
This is a hybrid role based in our Putney offices 3 days a week.
Internal Communications Manager - Campaigns & Culture in London employer: NANDO'S LIMITED
Nando’s Limited in Nantgarw offers a vibrant work culture where you can lead a passionate team and create memorable guest experiences. With a structured training programme from Day 1 and clear pathways for career progression, employees are empowered to grow while enjoying competitive bonuses and a fun atmosphere that celebrates exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Communications Manager - Campaigns & Culture in London
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We think you need these skills to ace Internal Communications Manager - Campaigns & Culture in London
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to NANDO'S LIMITED.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of NANDO'S LIMITED. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at NANDO'S LIMITED
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with NANDO'S LIMITED, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at NANDO'S LIMITED, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for NANDO'S LIMITED could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at NANDO'S LIMITED as they’re likely seeking a candidate who can enhance their workplace culture.
