At a Glance
- Tasks: Lead a dynamic team and deliver exceptional customer experiences at Nando's.
- Company: Join a vibrant brand known for its PERi-PERi passion and values.
- Benefits: Enjoy free food, travel opportunities, and a competitive bonus package.
- Other info: 4-week paid sabbatical after 5 years and internal progression opportunities.
- Why this job: Be part of a fun, fast-paced environment with great career progression.
- Qualifications: Previous management experience and a passion for motivating teams.
The predicted salary is between 31532 - 31532 £ per year.
Job Summary
Perks
- 4‑week paid sabbatical after every 5 years of commitment to us
- Free food at work and a tasty discount on your days off
- Travel opportunities to learn more about our roots
- Team bonding opportunities throughout the year
- 3‑month Assistant Manager training plan from Day 1
- Competitive bonus package
- Employee referral bonus: £1000 reward (UK) or €1000 cash (ROI) for each Manager referral
- Contributory pension scheme (UK only)
- Reward membership and access to great discounts
- Internal progression opportunities: 70% internal progression from Assistant Manager to Assistant General Manager
Responsibilities & Expectations
- Live and breathe our brand and values
- Customer‑obsessed and excited by the opportunity to deliver perfect PERi‑PERi to our customers, whether in our restaurants or at home
- Motivate and engage a team; inspire and activate high energy
- Ensure the Nando’s customer journey is carried out on shift, every day, across all channels
- Drive the development of your team and spot great talent for future managers
- Adapt to an ever‑changing, fast‑paced environment and learn continuously
Requirements
- Previous management experience
- Passion, pride and the drive to motivate and engage a team
- Energetic, eager to lead and develop
- Comfortable with a fast‑paced, ever‑changing environment
- #J-18808-Ljbffr
Assistant Manager in Stoke-on-Trent employer: Nando’s Group
Nando's Group is an exceptional employer, offering a vibrant and inclusive work culture in Dawley where every team member can thrive. With flexible shifts, free meals, and discounts, employees are encouraged to develop their skills and grow within the company, making it a fantastic place for those looking to create memorable experiences for guests while enjoying a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Stoke-on-Trent
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Nando’s Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Nando’s Group
Don't be shy about reaching out to Nando’s Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Nando’s Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Nando’s Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
